E-COMMERCE INTERN - URGENT

About the role

An e-commerce internship role assisting in managing daily e-commerce operations across online platforms, including product management, order processing, customer service, and digital marketing activities.

Key responsibilities

• Assist in managing daily e-commerce operations across online platforms
• Assist with product listing, updating product information, pricing, and promotions
• Support the uploading of product photos, descriptions, and relevant content
• Monitor online orders, stock availability, and order status
• Assist in processing and coordinating customer orders
• Respond to customer enquiries through online platforms and social media
• Assist in preparing sales reports and monitoring e-commerce performance
• Support online marketing activities, campaigns, and promotional activities
• Assist with social media content and basic digital marketing activities
• Coordinate with the warehouse and sales team to ensure orders are processed accurately and on time

About you

• Currently pursuing a Diploma/Degree in E-Commerce, Business, Marketing, Digital Marketing, Mass Communication, or a related field
• Able to commit to an internship of minimum 4 months
• Good communication and interpersonal skills
• Basic knowledge of Microsoft Office, especially Excel and Word
• Familiar with social media platforms such as Facebook, Instagram, TikTok, or similar platforms
• Basic knowledge of e-commerce platforms is an advantage
• Responsible, organised, willing to learn, and able to work independently
• Positive attitude and good teamwork skills

Benefits

• Practical exposure to e-commerce and online business operations
• Opportunity to learn product management, online sales, digital marketing, and customer service
• Hands-on experience working with warehouse, sales, and marketing teams
• Internship allowance provided, subject to company policy