E-Commerce Internship

RESPONSIBILITIES

• Store Operations & Listing Maintenance

  • Assist in updating and maintaining accurate product listings, descriptions, imagery, and pricing across all e-commerce channels (Tokopedia, Shopee, Shopify, etc.).
  • Perform regular store audits to ensure product availability, correct stock display, and proper categorizations.
  • Support the setup and execution of store-wide promotions, flash sales, and campaign vouchers according to the sales calendar.

• Data Tracking & Basic Analytics

  • Collect and log daily/weekly sales and inventory data using Google Sheets/Excel for team reporting.
  • Monitor product review sections, customer feedback, and rating scores on marketplaces to help identify operational or quality issues.
  • Assist in tracking key campaign metrics (traffic, conversion rate, and best-selling items).

• Research & Marketing Support

  • Conduct regular competitor research regarding product trends, pricing, promotional tactics, and bundle offers in the marketplace space.
  • Help monitor platform-sponsored promotional opportunities and campaign themes from each marketplace.
  • Collaborate closely with the Marketing and Operations teams to coordinate asset updates, order fulfillment inquiries, and cross-channel projects.

PERFORMANCE STANDARDS

• High attention to detail to ensure accuracy in product listings, pricing, and data entries.
• Proactive attitude with a willingness to learn marketplace backend systems and digital tools.
• Polite, honest, disciplined, and obedient to company regulations and workflow standards.
• Strong time management skills to handle multiple repetitive daily tasks under direct supervision.

QUALIFICATIONS & REQUIREMENTS

• Final year student or recent graduate in Business Management, Economics, Marketing, Communications, Information Systems, or a related field.
• Familiarity with local e-commerce platforms (Tokopedia, Shopee, TikTok Shop, or Shopify) as a user or seller assistant is a strong plus.
• Basic to intermediate proficiency in Microsoft Excel / Google Sheets (formulas, basic pivot tables, data organization).
• Good written and verbal communication skills (English and Indonesian).
• Analytical mindset with strong attention to detail (to minimize typos and calculation errors).
• Ability to work well in a team environment and adapt to quick-changing marketplace trends.