E-Commerce Key Account and D2C (Brand.com) Manager

Position: E-Commerce Key Account and D2C (Brand.com) Manager

Working location: Serithai road, Kannayao District Bangkok

Responsibilities:

• Expand and grow E-Commerce /D2C (Brand.com) business for consumer (Home Appliances) products at Marketplaces (Shopee, Lazada, Tiktok etc.) and Own Channels.
• Manage Promotion budget planning, forecasting, allocation, and investment proposals by category to achieve business targets.
• Drive E-Commerce /D2C business at both strategy and operation levels with "Customer Experience" mindset and customer data management.
• Monitor campaign performance and prepare executive reports with strategic recommendations for business decisions.
• Manage and lead the team (10 members), providing guidance and setting strategies to drive performance growth in EC/D2C.

Qualifications:

• Bachelor’s degree in marketing, Advertising, Communication Arts, Marketing, Digital Media or related filed.

• 7+ years of experience in E-Commerce sales or account management, preferably within home appliance industry.

• Proven track record of exceeding sales targets and achieving business objectives in a competitive E-Commerce and Brand. com environment.

• In-depth knowledge of Shopee , Lazada and Tiktok, Brand.com or other e-commerce platforms, including their seller centers, tools, promotions, and campaign structures.

• Excellent communication, interpersonal, and relationship-building skills, with the ability to navigate complex negotiations with confidence.

• Data-driven and analytical mindset, with the ability to interpret platform data and draw actionable insights.

• Proactive, self-motivated, and able to work independently with minimal supervision.

• Ability to thrive in a fast-paced, dynamic environment with tight deadlines.