E-Commerce Key Account

About the role

The E-Commerce Key Account role involves managing and driving sales performance across marketplaces such as Shopee and Lazada. You will utilize marketplace tools for product uploads, promotions, and performance tracking, while planning campaigns aligned with customer behavior and market trends to achieve monthly sales targets.

Key responsibilities

• Manage and drive sales performance in marketplaces such as Shopee and Lazada
• Efficiently utilize marketplace tools (e.g., Seller Center) for product uploads, promotions, and performance tracking
• Plan campaigns and promotions aligned with customer behavior and market trends to achieve monthly sales targets
• Manage marketing spending including deals, advertising budgets, and promotional costs to meet monthly sales objectives
• Coordinate with internal teams (stock, customer service, logistics) to ensure smooth execution of campaigns and seamless customer experiences
• Collaborate with Marketplace Key Account Managers to negotiate and secure the best campaign opportunities and platform benefits
• Work closely with the graphic design team to create marketing banners, campaign visuals, and content while staying on top of trends to produce sales-driven creatives quickly
• Prepare and present campaign and sales performance reports for responsible channels
• Possess knowledge of online advertising tools such as Onsite-App Ads, Facebook Ads, Google Ads, and being able to evaluate performance effectively

About you

• Bachelor's degree or higher
• Minimum of 2 years' experience in e-commerce or digital marketing
• Direct experience with Shopee / Lazada / TikTok Shop is an advantage
• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Good command of English communication
• Strong interpersonal, negotiation, and coordination skills with a positive, solution-oriented mindset
• Highly organized with strong attention to detail; able to multitask and prioritize effectively
• Able to work under pressure and handle unexpected challenges
• Responsible, disciplined, flexible, and able to work effectively with teams at all levels
• Observant, eager to learn, and passionate about self-development