E-Commerce Key Account Executive

Qualifications & experience

• Bachelor’s Degree (or higher) in related fields.
• Minimum 2–4 years’ experience as a Key Account in an E-Commerce channel (Tiktok) or any position in the commercial field.
• Mature, self-driven, and responsible, with a Can-Do attitude and a passion for creative works and marketing.
• Ability to multitask and juggle several responsibilities simultaneously.
• Fast learning
• Good command in both Thai and English
• Good at Microsoft Word, Excel, PowerPoint

Tasks & responsibilities

• Familiar with managing marketplaces i.e. Shopee, Lazada, and an expert in TikTok. Responsible for creating sales campaigns & monitoring the effectiveness throughout the campaign & BAU period.
• Day-to-day operations on executing graphic briefs, store set-ups, uploading banners, and campaign submissions to the platform.
• To assist in developing eCommerce sales strategies, such as identifying upsell, cross-sell, and renewal opportunities for growth and expansion.
• Conducting regular analysis on sales, traffic, conversion, and customer funnel. Driving and sharing insight to guide promotional and marketing input.
• Coordinate with cross-functional teams on the execution of brand, marketing, and e-commerce activities to ensure that all concepts, campaigns, and strategies are aligned.
• Working with cross-functional teams to resolve any issues impacting brand performance on all platforms (operations, fulfillment services, etc.)
• Track, monitor, and analyze products, channels, and customer sales trends to maximize business performance.
• Accountable for high customer service level, fulfillment, inventory control, and timely sales collection.
• Creative content ideas in both video and Live streaming on TikTok.
• Other assignments as appropriate.

Benefits

• AIA Group Medical Insurance
• Provident Fund
• Daily fresh coffee service at JAM Cafe
• Fixed 1-month bonus
• Annual leave 6 Day/Years
• Company annual party
• Other