E Commerce Manager

Job Overview:

The E-Commerce Manager will be responsible for managing and scaling Artarium s online sales channels, ensuring smooth operations, and enhancing customer experience. The ideal candidate will have at least 3 years of experience in handling D2C and B2B e-commerce, with expertise in marketplace management, website optimization, and digital marketing strategies.

Key Responsibilities:

E-Commerce Strategy Growth

• Develop and implement a robust D2C B2B e-commerce strategy to boost online sales.
• Manage Artarium s website (Shopify, WooCommerce, or custom platform) and optimize for better conversion rates.
• Expand brand presence across online marketplaces (Amazon, Flipkart, Myntra, Nykaa, etc.) and B2B platforms.
• Identify new growth opportunities, including partnerships, bulk orders, and corporate sales.

Marketplace Website Management

• Handle end-to-end product listings, pricing, promotions, and catalog optimization.
• Ensure smooth inventory management, order fulfillment, and logistics coordination.
• Optimize customer experience with UX/UI improvements and streamlined checkout processes.
• Monitor product performance, reviews, and customer feedback to drive improvements.

Digital Marketing Performance Analysis

• Collaborate with the marketing team to drive traffic via SEO, SEM, paid ads, email marketing, and social media.
• Track key e-commerce KPIs (conversion rates, ROAS, AOV, customer retention, etc.) and implement data-driven strategies.
• Stay updated on industry trends, competitor analysis, and emerging technologies to maintain a competitive edge.

B2B Expansion Partnerships

• Develop and maintain relationships with corporate clients, wholesalers, and distributors.
• Leverage B2B platforms like IndiaMART, Udaan, TradeIndia to expand wholesale business.
• Negotiate pricing, contracts, and bulk order partnerships to drive revenue growth.

Requirements:

3+ years of experience in e-commerce management, preferably handling both D2C B2B brands.

Proven expertise in marketplace operations (Amazon, Flipkart, etc.) and website management (Shopify, WooCommerce).

Strong knowledge of SEO, SEM, PPC, Facebook Ads, and e-commerce analytics tools.

Experience in B2B sales, bulk orders, and corporate partnerships.

Data-driven mindset with a strong analytical approach.

Excellent communication, negotiation, and problem-solving skills.

Preferred Qualifications:

Experience in lifestyle, fashion, or home essentials brands.

Hands-on experience with Google Analytics, Amazon Ads, and performance marketing tools.

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