E-Commerce Manager

We are seeking a dynamic and selfdriven ecommerce manager to oversee and manage our entire online business operations. The ideal candidate will be responsible for handling all aspects of ecommerce individually, ensuring smooth vendor management, product listings, and crossfunctional collaboration.

Vendor Management: Onboard, negotiate, and manage vendor relationships across categories.

Product Listing: Create, update, and optimize listings across multiple platforms (Amazon, Flipkart, Myntra, etc.).

Crossfunctional Collaboration: Coordinate with marketing, logistics, finance, and customer support teams.

Campaign & Promotion Management: Plan and execute promotional campaigns, discounts, and seasonal offers.

Performance Analytics: Monitor KPIs, generate reports, and recommend improvements.

Compliance & Documentation: Ensure adherence to platform policies, taxation rules, and maintain audit records.

Customer Experience: Handle escalations and ensure positive customer feedback.

Market Research: Analyze competitor strategies and identify growth opportunities.

Technology Utilization: Use CRM, ERP, and analytics tools to streamline operations.

GEM Portal Management: Handle product listings, compliance, and transactions on the Government eMarketplace.

Website Management: Oversee updates, content, and performance optimization of the companys ecommerce website.

Collaboration with Airports/Govt Authorities: Build partnerships and ensure compliance with regulatory bodies.

Corporate Collaboration: Engage with corporate clients for bulk orders, partnerships, and brand visibility initiatives.

Eligibility

3–6 years of experience in ecommerce operations, vendor management, or online sales.

Strong knowledge of leading ecommerce platforms (Amazon, Flipkart, Myntra, GEM Portal, etc.).