E-Commerce Manager

Native Milk is a growing dairy brand focused on building a trusted and convenient milk and dairy experience for consumers. We are expanding our presence across our direct-to-consumer website and major online commerce channels.

We are looking for an experienced E-commerce Specialist who can take ownership of our online sales channels and help drive sustainable revenue growth.

Key Responsibilities

• Manage and grow sales across the Native Milk website, Amazon and quick-commerce channels.
• Manage product listings, descriptions, images, pricing and content to maintain accurate and effective product pages.
• Plan and manage digital advertising campaigns across relevant e-commerce and digital advertising platforms.
• Monitor sales, advertising performance, conversion rates, customer acquisition and other key performance indicators.
• Plan and execute promotions, offers and campaigns based on business objectives and platform requirements.
• Coordinate with operations and supply chain teams to maintain appropriate inventory levels and support timely order fulfilment.
• Assist with demand forecasting and inventory planning for online channels.
• Track channel performance and prepare regular reports and dashboards.
• Identify opportunities to improve product visibility, conversion and revenue.
• Work closely with marketing, operations and customer service teams to improve the overall online customer experience.
• Stay updated on e-commerce trends, platform changes and opportunities for business growth.

Required Qualifications and Experience

• 3–6 years of hands-on experience in e-commerce, preferably in the FMCG, F&B or dairy industry.
• Proven experience in growing online sales for a consumer brand.
• Experience managing direct-to-consumer and marketplace channels.
• Hands-on experience with at least one major quick-commerce platform.
• Strong understanding of product listings, promotions, online merchandising and e-commerce operations.
• Experience with e-commerce advertising and performance marketing.
• Good knowledge of sales and performance analytics.
• Strong Excel or Google Sheets skills and the ability to work with performance dashboards.
• Good communication and cross-functional coordination skills.

Preferred Experience

• Experience with perishable products, dairy or other FMCG categories.
• Experience managing Amazon Seller Central or Vendor Central.
• Experience working with multiple online sales channels simultaneously.
• Experience with Google and Meta advertising.
• Experience with inventory planning and fulfilment coordination.

What We Offer

• Opportunity to take ownership of the e-commerce function.
• Direct interaction with the leadership team.
• Opportunity to work in a growing consumer brand.
• Exposure to D2C, marketplace and quick-commerce operations.
• A role with significant responsibility and scope for professional growth.

Pay: ₹400,000.00 - ₹700,000.00 per year

Work Location: In person