E Commerce Manager

Job Title: E Commerce Manager

Experience: 4 to 7 Years

Salary Range: - 6 to 8 LPA

Job Summary:

The Ecommerce Manager will support in implementing and managing online sales strategies to drive growth and enhance the customer experience. This role requires a proactive professional with a solid background in eCommerce operations, digital marketing, and data-driven decision-making.

Key Responsibilities:

Assist in developing and executing eCommerce strategies to increase online sales and improve customer engagement.

Manage and optimize product listings, pricing, and promotions across eCommerce platforms.

Monitor website performance, analyze key metrics, and recommend improvements to enhance user experience and conversion rates.

Collaborate with marketing, design, and product teams to create engaging content and campaigns.

Oversee inventory management and coordinate with supply chain teams to ensure product availability.

Implement best practices and manage advertising/sales campaigns (Flipkart Ads, Amazon Ads, Walamart, Wayfair etc.).

Analyze market trends and competitor activities to identify growth opportunities.

Generate regular performance reports and provide actionable insights to senior management.

Manage third-party vendor relationships and negotiate contracts when necessary.

Ensure compliance with industry regulations and company policies.

Handle the telesales team and oversee customer support operations to ensure customer satisfaction.

Qualifications:

Bachelor's degree in Marketing, Business, eCommerce, or a related field.

4 to 7 years of experience in eCommerce management or a similar role.

Proficient in eCommerce & Quick commerce marketplace platforms (Flipkart, Amazon, Wayfair, Walmart, Tata Cliq, Pepperfry, Urban Ladder, Myntra, Jiomart, Blinkit, Zepto etc.).

Strong understanding of ecommerce operations, Listings, SLA, FBA management.

Excellent project management and organizational skills.

Strong analytical skills with the ability to interpret data and make informed decisions.

Exceptional communication and collaboration abilities.

Knowledge of UX/UI principles and best practices is a plus.