E-Commerce Manager

• Manage day-to-day marketplace operations across platforms (Amazon, Flipkart, etc.).
• Upload, optimize, and update product listings with accurate descriptions, images, pricing, and keywords.
• Coordinate with internal teams (marketing, logistics, design, and sales) to ensure smooth execution of online strategies.
• Monitor product performance, analyze sales data, and recommend strategies to increase visibility and sales.
• Ensure timely order processing, shipment coordination, and return/refund management.
• Track competitor activities, pricing, and promotional strategies to stay competitive in the market.
• Assist in planning and executing online campaigns, deals, and promotions.
• Generate reports on product performance, marketplace KPIs, and customer insights.
• Maintain strong relationships with marketplace account managers and resolve operational issues quickly.
• Stay updated with the latest e-commerce trends, platform policies, and tools.

Skills & Qualifications

• Bachelor's degree in Business Administration, Marketing, E-Commerce, or related field.
• 3-10 years of experience in e-commerce operations or marketplace management.
• Knowledge of platforms like Amazon, Flipkart, Shopify, or other e-commerce systems.
• Proficiency in MS Excel and ability to analyze and interpret data.
• Strong organizational skills and attention to detail.
• Good communication and coordination skills to work with cross-functional teams.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.