E Commerce Manager

Advertising and Promotions

Plan and manage marketplace advertising campaigns, including sponsored product and sponsored brand campaigns.

Monitor advertising spend, return on advertising spend, cost of sales and campaign performance.

Coordinate discounts, coupons, deals, bundles and platform-specific promotions.Role & responsibilities.

Marketplace Management

Manage the Company's presence across Amazon, Flipkart, quick-commerce platforms and other online marketplaces.

Lead the on-boarding of the company, brands and products on new e-commerce platforms.

Lead the on-boarding of the company, brands and products on new e-commerce platforms.

Coordinate account setup, documentation, brand registration and listing approvals.

Maintain strong working relationships with marketplace account managers and platform representatives.

Ensure compliance with marketplace policies, category requirements and operational standards.

Product Catalog and Content

Create, upload and maintain accurate product listings across platforms.

Manage product titles, descriptions, bullet points, keywords, specifications, images and enhanced content.

Ensure that product variants, pack sizes, bundles and combo packs are correctly structured.

Coordinate with the marketing, design, regulatory and packaging teams to obtain listing content and product information.

Monitor listings for suppression, content errors, duplicate listings and unauthorized changes.

Ensure consistent brand representation and communication across all marketplaces.

Sales and Growth

Develop and execute platform-wise sales plans to achieve monthly and annual targets.

Identify opportunities to improve product visibility, conversion rates and market share.

Recommend the right product assortment, pricing, pack sizes and promotional strategy for each platform.

Plan new product launches and phased SKU rollouts across marketplaces.

Work closely with marketplace teams to secure visibility, campaign participation and promotional opportunities.

Track competitor pricing, assortment, promotions, ratings and marketplace activity.

Inventory and Order Coordination

Coordinate with production, supply chain, warehousing and finance teams to ensure timely product availability.

Prepare SKU-wise inventory forecasts based on sales trends, promotional plans and platform requirements.

Monitor stock levels, replenishment, ageing inventory and out-of-stock risks.

Coordinate inventory movement to fulfillment centers and marketplace warehouses.

Manage fulfillment models such as FBA, Easy Ship, Self Ship or platform-equivalent systems.

Ensure that packaging, labeling, barcoding and dispatch requirements are followed.

Commercial and Profitability Management

Track marketplace fees, fulfillment charges, advertising costs, discounts, returns and other deductions.

Prepare SKU-level and platform-level profitability reports.

Monitor gross sales, net sales, contribution margins and return on investment.

Reconcile marketplace settlements in coordination with the finance team.

Recommend pricing and promotional actions that balance growth with profitability.

Reporting and Analysis

Prepare regular reports on sales, inventory, advertising, returns, ratings and profitability.

Analyse platform performance by SKU, category, geography and campaign.

Monitor key metrics including:

• Gross merchandise value

• Net sales

• Conversion rate

• Advertising cost of sales

• Return on advertising spend

• Inventory cover

• Out-of-stock rate

• Return and cancellation rate

• Product ratings and reviews

• Platform-wise profitability

Present actionable recommendations to improve marketplace performance.

Prepare monthly and quarterly e-commerce business reviews for management.

Customer Experience and Brand Protection

Monitor product ratings, reviews and customer feedback.

Coordinate with internal teams to address recurring product or service issues.

Track returns, damages, leakage, incorrect deliveries and customer complaints.

Report counterfeit products, unauthorized sellers and incorrect product listings.

Support the implementation of marketplace brand-protection tools.

Key Deliverables :

Successful onboarding of Jac Olivol brands and products across relevant marketplaces.

Timely and accurate launch of new products and SKUs.

Achievement of platform-wise sales and profitability targets.

Improved product visibility, search ranking and conversion.

Strong inventory availability with minimal stock-outs or excess inventory.

Accurate reporting and reconciliation of marketplace sales and settlements.

Consistent and compliant brand representation across all digital commerce platforms.

Preferred candidate profile

Prior experience in FMCG, personal care, beauty, wellness or consumer products will be preferred.

Understanding of marketplace onboarding, catalog creation, fulfillment, advertising and settlement processes.

Strong knowledge of marketplace performance metrics and commercial structures.

Ability to manage multiple SKUs, platforms and internal stakeholders simultaneously.

Strong analytical skills and proficiency in Microsoft Excel or Google Sheets.

Comfortable working with sales reports, inventory reports, profitability calculations and dashboards.

Good communication, coordination and negotiation skills.

Ability to take ownership and operate independently in a fast-moving environment.