E-Commerce Manager

YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 700 stores across Canada and the United States under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Forever 21, Urban Kids, Suzy Shier, Bluenotes, West 49, Amnesia, Charlotte Russe, Rue 21 and Mandee.

Our goal is to sustain performance that exceeds expectations. We are committed to creating a culture where people feel valued and inspired to achieve results. We give our people the appropriate tools, freedom and authority to make decisions. They are accountable for their actions and we recognize their efforts and reward their results. We attract and nurture the best people by providing leadership opportunities, career development and continuous learning. We are committed to leading by example and with integrity. We treat people with respect and dignity, promote the benefits of diversity and address challenges in a direct and compassionate manner. We engage people in our goals and objectives; we listen and act on new ideas where possible. That is our Philosophy.

How you will make a difference:

The E-Commerce Manager is responsible for developing a world-class shopping experience online. You will play a key role in shaping an engaging, and high-performing e-commerce experience across multiple YM brands, helping to elevate our digital presence and drive growth.

What You’ll Do:

• Support the Ecommerce team with digital strategies that will help drive sales, new customer acquisition and growth within Canada and US
• Manage and oversee end-to-end digital processes from uploading product to merchandising to offboarding products
• Partner with developers to flag defects and improve the customer experience across all channels through enhancement projects
• Collaborate cross-functionally and cross-organizationally to align diverse parties
• Proven project management experience in a fast-paced environment, with strong ability to plan, prioritize and manage multiple projects simultaneously and effectively
• Ability to maintain professionalism always, and must be a brand advocate and team player
• A collaborative team player with a positive attitude, who is organized and self-motivated with strong attention to detail
• Must be results-oriented, with strong work ethic and persistence to drive an initiative to completion; a “roll up the sleeves” attitude towards tackling a challenge, without compromising deadlines
• Strong business acumen with proficient understanding of metrics and reporting, with an ability to analyze data, draw conclusions and make recommendations
• Ability to identify and validate opportunities based on consumer trends, competitive research, developed insights and best practices

What You’ll Need:

• 4 years’ experience in fashion retail marketing coupled with 3 years e-commerce experience
• Post-Secondary education in Business, Marketing and/or related experience
• Prior Shopify experience
• Prior Project Management experience
• Prior Digital Operations experience
• Experience with Microsoft Office specifically Excel
• Intermediate/fluent French is an asset

What we offer:

• Competitive Compensation Package
• Health and Dental Benefits Plan
• Paid Sick Days
• Employee Discount
• Tuition Reimbursement
• Ongoing Training and Development
• Career Advancement Opportunities
• Being part of an amazing, supportive and collaborative team

YM Inc. is an equal opportunity employer. If chosen to participate in the selection process, accommodations are available upon request. We will consult with the applicant to provide or arrange suitable accommodation in a manner that takes into account the applicant’s accessibility needs.

This posting is for an open vacancy.

We use AI in our hiring process.

Pay: $70,000.00-$82,000.00 per year

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• On-site parking
• Store discount

Ability to commute/relocate:

• North York, ON M6A 2W1: reliably commute or plan to relocate before starting work (required)

Experience:

• fashion retail marketing : 4 years (required)
• e-commerce : 3 years (required)
• Shopify: 2 years (required)

Language:

• French (preferred)

Work Location: In person