E-Commerce Manager

Le'SIJA Decorations is an Indian home and festive decoration brand established in 2022 that specializes in high-quality, creatively designed decor items to add warmth and elegance to living spaces. They offer a wide range of products for general home styling, as well as specific items for festive occasions and gifting.

An E-commerce Manager is responsible for the overall strategy, digital marketing, day-to-day operations, and sales performance of a company’s online storefront. Acting as the bridge between technology, marketing, and logistics, this full-time role focuses on driving revenue, optimizing user experience (UX), and ensuring seamless order fulfillment.

Below is a comprehensive job description template tailored for a full-time position.

Job Overview

We are seeking a results-driven, highly analytical Full-Time E-commerce Manager to oversee and scale our online retail business. In this role, you will own the day-to-day operations of our web store and digital marketplace channels. You will design growth strategies, lead digital marketing initiatives, manage online inventory, and optimize the overall customer journey to increase conversion rates and revenue.

Core Roles & Responsibilities

• Storefront & Catalog Management: Oversee daily online operations, ensuring accurate product listings, pricing, and promotional updates. Optimize website layout and customer navigation (UX) to enhance conversion rates.
• Digital Marketing Strategy: Plan and execute performance marketing campaigns including LinkedIn E-Commerce Manager Template SEO, SEM, PPC, email marketing, and social media promotions to drive targeted traffic.
• Data Analytics & KPI Tracking: Monitor, analyze, and report on key performance metrics such as traffic, bounce rates, conversion rates, customer acquisition cost (CAC), return on ad spend (ROAS), and average order value (AOV).
• Inventory & Logistics Coordination: Partner with warehousing, inventory, and fulfillment teams to ensure product availability, streamlined order fulfillment, and seamless customer service.
• Financial Planning: Own the digital channel budget, forecast online sales trends, and allocate marketing budgets effectively to maximize profitability.
• Cross-Functional Leadership: Act as the central point of contact to collaborate with in-house web developers, copywriters, graphic designers, and external marketing agencies.

Key Job Duties (Day-to-Day)

• Reviewing daily sales performance, site traffic, and advertising metrics against monthly revenue goals.
• Building, testing, and launching promotional calendars, holiday discounts, and product drops.
• Identifying and fixing technical web bugs or transaction friction points alongside web development specialists.
• Analyzing customer feedback and marketplace reviews to implement service or product display improvements.

Required Working Experience & Qualifications

• Education: Bachelor’s degree in Marketing, Business Administration, E-commerce, Information Technology, or a related field.
• Experience Duration: 3 to 5 years of hands-on experience managing dedicated e-commerce platforms (like Amazon, Flipkart, or WooCommerce) or major online marketplaces.
• Proven Track Record: Demonstrated success in managing digital marketing spend, scaling online sales channels, and managing cross-functional projects.
• Technical Skills: Deep familiarity with web analytics tools (e.g., Google Analytics), A/B testing methodologies, SEO strategies, and basic understanding of HTML/CSS or content management systems (CMS).
• Soft Skills: Strong analytical thinking, problem-solving agility under tight shipping/fulfillment timelines, and exceptional cross-team communication abilities.

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance

Work Location: In person