E-Commerce Manager

Who are we?

Pure Nails is an ambitious and fast-growing company within the beauty industry, based in Gillingham, Kent. We are a leading supplier of professional nail products to the beauty industry, alongside providing professional nail training.

The Role

We are looking for a dynamic and results-driven Ecommerce Manager to join our Head Office team in Gillingham, Kent, taking responsibility for the growth and performance of our online sales channels.

As Ecommerce Manager, you will be responsible for managing and optimising our Shopify ecommerce, continually improving the online customer experience and driving sales and

revenue.

The role also supports the ecommerce function of our nail training business, including the online course booking journey and development of the training offering online.

You will work closely with internal teams and external suppliers covering website development, SEO and Google Ads, ensuring our ecommerce activity supports the wider commercial objectives of the business.

Responsibilities

• Manage and optimise the Shopify ecommerce store.
• Develop and implement ecommerce strategies to increase online sales, traffic and customer engagement.
• Manage the ecommerce function for the nail training business.
• Manage product listings, content, merchandising and inventory.
• Work with the Marketing team to plan and deliver ecommerce campaigns, promotions and product launches.
• Manage external suppliers and agencies supporting SEO and PPC activity.
• Monitor and analyse website traffic, sales, course bookings and customer behaviour.
• Provide ecommerce performance insights and recommendations for management meetings.
• Monitor industry trends and competitor activity to identify opportunities for growth.
• Support the expansion of the ecommerce business into European markets.
• Identify and implement new ecommerce tools, systems and processes to improve efficiency and performance.
• Work with internal teams and external partners to deliver ecommerce projects and support wider business objectives.

Skills & Experience

• Proven experience in ecommerce (essential)
• Experience managing Shopify websites
• Experience developing and implementing SEO strategies
• Experience managing and optimising Google PPC campaigns
• Basic HTML and website coding knowledge (desirable)
• Strong analytical skills with the ability to interpret ecommerce and sales data
• Strong communication and organisational skills
• Self-motivated, proactive and able to work independently
• Good understanding of ecommerce trends, customer behaviour, and online conversion
• Ability to manage multiple projects and work effectively with internal teams and external suppliers

What do we offer you?

• A varied and challenging role with opportunities to develop your skills and experience
• An open, friendly and relaxed working environment
• Competitive salary with performance-related bonus
• Workplace pension scheme
• Air-conditioned office with free on-site parking
• Staff discount on Pure Nails products and training
• 4pm finish every Friday!

Pay: From £35,000.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking
• Sick pay

Education:

• A-Level or equivalent (preferred)

Work Location: In person