E-Commerce Manager

E-Commerce Manager

Company: Wishbag Online Pvt. Ltd.
Brand: VibeCrafts
Location: Sector 8, Noida
Experience: 3–6 Years
Salary: Up to ₹35,000 In-Hand per month
Job Type: Full-Time
Joining: Immediate Joiners Only
Interview: Face-to-Face – Noida Sector 8

About VibeCrafts

VibeCrafts is a growing e-commerce brand specializing in home décor, furniture, paintings, mirrors, lighting, wall décor and lifestyle products.

We are looking for an experienced E-Commerce Manager who can independently manage and grow our marketplace business across multiple platforms and take ownership of day-to-day e-commerce operations, sales, advertising, inventory, catalogue, orders, returns and reporting.

Key ResponsibilitiesE-Commerce & Marketplace Management

• Take end-to-end ownership of e-commerce operations across multiple marketplaces.
• Independently manage Amazon and Flipkart seller panels.
• Experience with Meesho, Shopify and other marketplaces is required/preferred.
• Manage Amazon.com / Global marketplaces and Etsy wherever applicable.
• Monitor marketplace performance, account health, orders, inventory and operational issues.
• Develop and implement processes to improve marketplace operations and sales.

Product Listing & Catalogue Management

• Manage complete product listing and catalogue operations across marketplaces.
• Ensure accurate product titles, descriptions, images, attributes, keywords and pricing.
• Manage Amazon A+ Content and Brand/Store Pages.
• Ensure catalogue quality and consistency across platforms.
• Identify and resolve listing, catalogue and marketplace-related issues.
• Set standards and best practices for new product listings and catalogue maintenance.

Marketplace Advertising & Sales Growth

• Plan, execute and monitor Amazon/Flipkart marketplace advertising campaigns.
• Manage daily advertising budgets/spends and campaign performance.
• Monitor ROAS, ACOS, sales, conversions and advertising efficiency.
• Identify products and categories with sales-growth opportunities.
• Optimize campaigns based on product performance and business objectives.
• Work towards improving sales, visibility and marketplace conversions.

Inventory & Order Management

• Take ownership of inventory management across marketplaces.
• Monitor stock availability and prevent stock-outs/overselling.
• Coordinate with warehouse and dispatch teams for smooth order processing.
• Monitor daily orders, cancellations, RTOs and returns.
• Ensure timely processing and resolution of operational issues.
• Maintain proper coordination between marketplace, warehouse and internal teams.

Returns, Claims & Marketplace Issues

• Manage returns, RTOs, refunds and marketplace claims.
• Track and follow up on pending claims until resolution.
• Identify recurring return/order issues and coordinate corrective actions.
• Handle marketplace escalations and operational problems.

Payment Reconciliation

• Monitor marketplace settlements and payments.
• Handle payment/settlement reconciliation.
• Identify discrepancies in payments, deductions, fees and settlements.
• Coordinate with the accounts team for reconciliation and resolution.

Sales Reports & Business Analysis

• Prepare and analyze daily, weekly and monthly e-commerce reports.
• Track marketplace-wise, product-wise and category-wise sales.
• Monitor orders, revenue, returns, cancellations, advertising spend and profitability-related metrics.
• Analyze product performance and provide actionable insights to management.
• Maintain accurate MIS and sales dashboards.

Team & Cross-Functional Coordination

• Coordinate with e-commerce executives, warehouse, dispatch, accounts, customer support and management teams.
• Monitor team activities and ensure tasks are completed on time.
• Establish efficient processes for marketplace operations.
• Take ownership of operational targets and ensure timely execution.

Required Experience & Skills

• 3–6 years of hands-on E-Commerce experience, preferably with a brand/company.
• Strong hands-on experience with Amazon and Flipkart is mandatory.
• Experience with Meesho and Shopify is preferred.
• Experience managing multiple e-commerce marketplaces, not only Shopify.
• Strong experience in product listing and catalogue management.
• Hands-on experience with Amazon A+ Content and Brand/Store Pages.
• Experience in marketplace advertising and managing daily ad spend.
• Strong understanding of sales reports, MIS and marketplace performance.
• Experience with inventory management and order processing.
• Experience handling returns, RTOs, refunds and marketplace claims.
• Experience in payment/settlement reconciliation.
• Strong MS Excel skills including:
• VLOOKUP / XLOOKUP
• HLOOKUP
• Pivot Tables
• Filters & Sorting
• Data Management
• DMS
• Basic formulas and reporting
• Strong analytical and problem-solving skills.
• Ability to independently manage e-commerce operations with minimum supervision.

Important – Please Read Before Applying

Amazon + Flipkart marketplace experience is mandatory.

Candidates with only Shopify experience will NOT be suitable for this role.

The candidate should have hands-on experience across:

Marketplace Management + Product Listing + Amazon/Flipkart Panels + Marketplace Ads + Daily Ad Spend + Sales Growth + Inventory + Orders + Returns + Claims + Payment Reconciliation + A+ Content + Store/Brand Pages + Sales Reports + Excel.

Joining Requirement

Only Immediate Joiners should apply.

Candidates must be available for a Face-to-Face interview at Sector 8, Noida.

Salary: Up to ₹35,000 In-Hand per month, depending on relevant experience and skills.

Location: Sector 8, Noida

Job Type: Full-Time

Pay: Up to ₹35,000.00 per month

Application Question(s):

• HOW MUCH EXP U HAVE IN ECOMMERCE?
• Have you managed marketplace advertising and daily ad spend?
• Which other e-commerce platforms have you worked on?

Meesho / Shopify / Etsy / Amazon Global / Other

• Which of the following have you handled directly?

Select all that apply:

Product Listing & Catalogue
Amazon A+ Content
Brand/Store Page
Inventory Management
Order Processing
Returns/RTO
Marketplace Claims
Payment/Settlement Reconciliation
Sales Reports/MIS

• Are you comfortable with a salary of up to ₹35,000 in-hand per month?

Yes
No

• Are you comfortable attending a face-to-face interview and working from Sector 8, Noida?
• Have you managed or coordinated an e-commerce team? If yes, how many team members?
• Are you okay to come for interview f2f in noida sector 8 ?

Work Location: In person