E-Commerce Manager

Job Description: E-Commerce Manager

Company: Dermatrico (www.dermatrico.in)
Location: Saket, New Delhi-17

Job Type: Full-time
Experience Level: 4–5 years

Dermatrico is an emerging skincare and dermatology brand dedicated to delivering high-quality, scientifically backed solutions. We are aggressively scaling our digital footprint and looking for a dynamic, results-driven E-Commerce Manager to take complete ownership of our online sales channels, optimize our direct-to-consumer (D2C) platform, and build a high-performing e-commerce team from the ground up.

Role Overview As the E-Commerce Manager, you will lead the strategic planning, execution, and day-to-day operations of our online storefront (www.dermatrico.in) and major e-commerce marketplaces. Your primary goal is to drive scalable revenue growth, optimize user experience (UX), manage digital marketing efficiency, and establish an internal e-commerce team to support our rapid expansion.

Key Responsibilities

• Sales & Revenue Growth: Own the P&L for the D2C website and marketplaces. Develop and execute aggressive strategies to increase traffic, conversion rates, average order value (AOV), and repeat purchases.
• Team Building & Leadership: Recruit, train, and mentor a core internal e-commerce team, including specialists in customer support, cataloguing, and digital marketing as the business grows.
• Marketplace Expansion: Manage end-to-end operations on key marketplaces (such as Amazon, Nykaa, Flipkart, Myntra, and quick-commerce platforms). Oversee product listings, search engine optimization (SEO), pricing strategies, and platform-specific advertising.
• Website Management & Optimization: Ensure the D2C platform runs seamlessly. Monitor site speed, product page layouts, checkouts, and UI/UX to improve user journey and minimize cart abandonment.
• Performance Marketing Oversight: Collaborate with digital marketing executives or agencies to manage paid media budgets across Meta Ads, Google Shopping, and influencer campaigns, ensuring healthy Return on Ad Spend (ROAS).
• Inventory & Supply Chain Coordination: Work closely with the operations and manufacturing teams to ensure optimal stock availability, manage demand forecasting, and minimize out-of-stock situations.
• Data Analytics & Reporting: Track and analyze key e-commerce metrics (traffic, bounce rates, conversion rates, customer lifetime value) and deliver actionable weekly performance reports to the leadership.

Required Qualifications & Skills

• Proven Experience: 4+ years of experience managing D2C websites and marketplaces, preferably in the beauty, skincare, wellness, or FMCG sectors.
• Platform Expertise: Hands-on experience with e-commerce systems (Shopify/WooCommerce), web analytics tools (Google Analytics 4), and marketplace seller central dashboards.
• Growth Mindset: Strong understanding of performance marketing channels, SEO, retention marketing (email/WhatsApp automation), and conversion rate optimization (CRO).
• Leadership Skills: Demonstrated experience or clear readiness to recruit, lead, and manage an operational team.
• Analytical Approach: Data-driven decision-maker with excellent spreadsheet skills and the ability to turn numbers into strategic business pivots.
• Communication: Excellent verbal and written communication skills to collaborate effectively across cross-functional teams.

Compensation & Benefits

• Fixed Salary: Competitive Base CTC matching market standards based on experience.
• Sales Incentive Plan: Attractive monthly/quarterly commission tied to net revenue growth milestones and target ROAS metrics.
• Growth Opportunity: Fast-tracked path to leadership roles as you scale and head the e-commerce division.

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person