E-Commerce Manager

Senior Sales & E-commerce Expert – Wooden Products & Home Décor

Company: High Heads Pvt. Ltd. (HHPL)
Department: Sales & E-commerce
Experience: 4+ Years
Employment Type: Full-Time
Target Market: United States (US) and Other International Markets

Job Summary

High Heads Pvt. Ltd. (HHPL) is looking for a commercially driven and experienced Senior Sales & E-commerce Expert to manage online sales, marketplace operations, and business growth for wooden products and home décor items in the US and other international markets.

The ideal candidate must have hands-on experience managing Shopify, Amazon, and Etsy stores, along with a strong understanding of the US home décor market, customer buying behavior, product trends, and international e-commerce operations.

The candidate will be responsible for developing sales strategies, optimizing marketplace performance, identifying high-demand products, improving profitability, and expanding the company's presence across international markets.

We are looking for someone who can independently manage e-commerce operations, identify new business opportunities, and deliver measurable sales and revenue growth.

Key Responsibilities

• Manage and optimise end-to-end e-commerce operations across Shopify, Amazon, and Etsy.
• Develop and execute sales strategies to increase revenue, profitability, and market share in the US and other international markets.
• Research US consumer preferences, home décor trends, wooden product categories, customer buying behaviour, and competitor strategies.
• Identify high-potential products and emerging trends in wooden home décor, furniture, decorative accessories, wall décor, and other related categories.
• Optimise product listings, titles, descriptions, images, keywords, pricing, and merchandising across marketplaces.
• Implement marketplace SEO and conversion rate optimisation strategies to improve product visibility and sales.
• Analyse sales performance, customer behaviour, conversion rates, revenue trends, and marketplace analytics to identify growth opportunities.
• Plan and manage promotional campaigns, seasonal sales, product launches, and marketplace advertising initiatives.
• Conduct competitor research and develop effective product positioning, pricing, and differentiation strategies.
• Identify opportunities for new product development, category expansion, and business growth in international markets.
• Prepare sales forecasts, establish revenue targets, monitor KPIs, and provide regular performance reports with actionable insights.
• Monitor product profitability, pricing, shipping costs, marketplace fees, and other operational expenses to support profitable growth.
• Coordinate inventory planning, order fulfilment, returns, packaging, and cross-border shipping with internal teams.
• Collaborate with design, production, marketing, and logistics teams to align product offerings with market demand and customer expectations.
• Identify operational challenges and implement improvements to marketplace performance and overall e-commerce efficiency.
• Take ownership of sales growth, marketplace performance, and the development of scalable international e-commerce operations.

Required Skills and Qualifications

• Minimum 4+ years of professional experience in e-commerce, online sales, or marketplace management.
• Strong hands-on experience managing Shopify, Amazon, and Etsy stores.
• Experience selling wooden products, furniture, home décor, or related home and lifestyle products is highly preferred.
• Strong understanding of the US home décor market, customer preferences, buying behavior, and competitive landscape.
• Proven ability to develop and execute strategies that drive online sales and revenue growth.
• Strong knowledge of marketplace SEO, keyword research, product listing optimization, pricing, and product merchandising.
• Experience with conversion rate optimisation, sales analytics, performance tracking, and marketplace reporting.
• Understanding of sales forecasting, revenue planning, product profitability, and KPI management.
• Ability to identify market opportunities through competitor analysis, customer insights, and product performance data.
• Knowledge of international e-commerce operations, cross-border shipping, export procedures, and global customer requirements.
• Strong commercial awareness, analytical thinking, communication, negotiation, and problem-solving skills.
• Ability to work independently, manage multiple priorities, and make data-driven business decisions.

Preferred Experience

• Experience scaling e-commerce businesses in the US market.
• Previous experience in wooden furniture, handcrafted products, wooden home accessories, or premium home décor.
• Experience with international D2C sales, exports, and cross-border e-commerce.
• Familiarity with Amazon Seller Central, Etsy Shop Manager, and Shopify store management.
• Knowledge of marketplace advertising, promotional campaigns, and online customer acquisition.
• Experience managing shipping costs, packaging requirements, returns, and fulfilment for bulky or fragile products.
• Understanding of US home décor trends, seasonal demand, gifting occasions, and holiday shopping periods.

Ideal Candidate

The ideal candidate is a results-oriented e-commerce professional who combines sales expertise, commercial thinking, and strong marketplace management skills.

They should understand how to identify winning wooden and home décor products, improve product visibility, optimise pricing, and convert marketplace traffic into profitable sales.

The candidate must be comfortable taking ownership of business performance, analysing sales data, identifying growth opportunities, and coordinating with internal teams to support expansion across the US and other international markets.

Candidates with proven experience growing wooden products or home décor businesses on Shopify, Amazon, and Etsy will be given preference.

How to Apply

Interested candidates should submit their updated resume highlighting their experience in Shopify, Amazon, Etsy, and international e-commerce sales.

Applicants are encouraged to mention the product categories they have managed, the international markets they have served, and measurable achievements such as revenue growth, improved conversion rates, increased marketplace sales, or successful product launches.

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person