E-Commerce Manager

We’re Hiring: E-commerce Manager
YESAGAIN FZC | Saif Zone, Sharjah, UAE | Full-time, On-site

YESAGAIN FZC is a growing electronics refurbishment company with a team of over 100 employees and technicians. We’re looking for an experienced E-commerce Manager to own and grow our entire online business across marketplaces and our own website. You’ll set the strategy, manage the budget and team, and stay hands-on with listings, pricing, advertising, operations, and reporting.

What you’ll do

Strategy and growth

• Build and execute the e-commerce strategy to grow online sales and profitability
• Own the e-commerce P&L, including revenue, margins, ad spend, fees, and returns
• Set monthly and annual sales targets and track performance against them
• Expand into new marketplaces and GCC markets (KSA, Oman, Kuwait, Qatar, Bahrain)
• Identify new product categories, bundles, and sales opportunities

Team leadership

• Lead, train, and manage the e-commerce team (listing, customer service, and fulfillment staff)
• Set KPIs, assign tasks, and review team performance
• Coordinate with warehouse, technical, accounts, and management teams
• Build clear SOPs for listings, orders, returns, and customer service

Marketplace and store management

• Manage seller accounts on Amazon.ae, Noon, and other UAE and GCC marketplaces
• Manage and develop our own online store (e.g., Shopify or WooCommerce)
• Maintain account health, seller ratings, and compliance with marketplace policies
• Handle category approvals, brand registry, and rules for refurbished electronics
• Build and manage relationships with marketplace account managers

Product listings and content

• Oversee creation and optimization of all listings: titles, descriptions, keywords, images, and A+ content
• Ensure device condition, grading, warranty, and accessories are presented clearly and accurately
• Ensure listings are available in English and Arabic where required

Pricing and inventory

• Set pricing strategy based on cost, competition, marketplace fees, and margin targets
• Plan stock levels with operations and prevent overselling, stockouts, and aged stock
• Manage FBA / FBN inbound planning and fulfillment costs

Marketing and advertising

• Plan and manage the advertising budget across Amazon, Noon, Google, and Meta
• Optimize campaigns for ACoS, ROAS, and profitable growth
• Plan promotions and seasonal campaigns (White Friday, Ramadan, Back to School)
• Build brand presence and customer trust in refurbished electronics

Operations and customer experience

• Oversee order processing, shipping, courier partners, and delivery performance
• Manage returns, refunds, warranty claims, and dispute resolution
• Monitor reviews and customer feedback, and drive improvements in product and service

Reporting and analysis

• Present weekly and monthly performance reports to management
• Analyze sales, conversion, margins, ad performance, return rates, and customer trends
• Reconcile marketplace payouts and fees with the accounts team
• Use data, automation, and AI tools to improve efficiency and decisions

What we’re looking for

• Bachelor’s degree in Business, Marketing, E-commerce, or a related field
• 5+ years of e-commerce experience in the UAE, including at least 2 years in a manager or lead role
• Proven track record of growing sales on Amazon.ae and/or Noon
• Strong experience with Seller Central, Noon Seller Lab, and Shopify or WooCommerce
• Hands-on expertise in marketplace advertising, pricing strategy, and listing optimization
• Experience managing an e-commerce P&L and budget
• Experience selling electronics, preferably refurbished or used devices
• Strong Excel and data analysis skills
• Leadership skills, with the ability to build and manage a team
• Good communication in English; Arabic is a plus

Nice to have

• Experience launching on GCC marketplaces
• Experience with Google Ads, Meta Ads, and SEO for own-website sales
• Experience with B2B sales channels or refurbished platforms (Back Market, Cartlow, eBay)
• Experience using automation or AI tools for listings, pricing, and reporting

What we offer

• Competitive salary: [AED range / based on experience] + performance bonus linked to sales targets
• UAE employment visa and medical insurance
• Annual leave and air ticket as per company policy
• Full ownership of the online business and direct reporting to management
• A growing company with real opportunity to scale the channel

Location: Saif Zone, Sharjah

How to apply
Send your CV to [[email protected]] with the subject line

“E-commerce Manager – [Your Name]”.

Please mention the marketplaces you’ve managed, the monthly sales volume you were responsible for, your team size, your notice period, and your current visa status.

Job Type: Full-time

Pay: From AED1.00 per month

License/Certification:

• UAE Drive license (Required)

Work Location: In person