E-Commerce Manager

Role Overview

The E-Commerce Manager will manage and oversee all online operations for Impetus and Tyohaar across e-commerce and quick commerce platforms. This includes handling product listings, end-to-end order management, sales tracking, coordination with third-party partners, and driving online growth. The role is ideal for someone analytical, organized, and proactive — with a strong grasp of how to increase visibility and sales across online platforms.

Key Responsibilities1. Platform & Listing Management

• Manage daily operations across all e-commerce and quick commerce platforms (Amazon, Flipkart, Blinkit, Instamart, etc.).
• Create, upload, and manage product listings — ensuring all SKUs are accurately represented with correct titles, images, descriptions, attributes, and pricing.
• Maintain high listing health by regularly checking for errors, suppressed listings, or inactive SKUs and resolving issues promptly.
• Ensure brand presence, visibility, and consistency in tone and imagery across all online touchpoints.

2. Order & PO Management

• Oversee the complete purchase order (PO) cycle — from reviewing new POs to coordinating dispatch and delivery.
• Work closely with the warehouse and logistics teams to ensure smooth order processing and on-time fulfillment.
• Maintain detailed records of POs, dispatch timelines, and delivery confirmations.

3. Platform Coordination & Vendor Relations

• Act as the main Point of Contact (POC) for marketplace and quick commerce partners.
• Maintain strong relationships with account/category managers to secure better visibility, promotional opportunities, and higher order volumes.
• Liaise with platform partners for onboarding new SKUs, participation in campaigns, and resolving operational or payment-related queries.

4. Sales Tracking & Reporting

• Monitor daily, weekly, and monthly sales performance across all platforms.
• Prepare detailed reports covering sales, stock, pricing, PO status, and performance insights.
• Identify fast-moving and slow-moving SKUs to optimize product and marketing strategy.

5. Strategy & Growth Initiatives

• Develop and implement strategies to increase brand sales and visibility on e-commerce and quick commerce channels.
• Identify potential new marketplaces or third-party channels for brand expansion.
• Collaborate with the marketing team to plan promotions, bundle offers, and campaigns that drive conversions.
• Stay updated with market trends, competitor activities, and seasonal opportunities.

6. Stock & Inventory Coordination

• Coordinate with the inventory and warehouse teams to ensure adequate stock levels across platforms.
• Track inventory movement, restock products as needed, and prevent stockouts or excess holding.

Key Skills & Competencies

• Strong understanding of e-commerce operations, listing optimization, and order management.
• Excellent communication, coordination, and negotiation skills.
• Proficiency in MS Excel, Google Sheets, and marketplace dashboards (Amazon Seller Central, Blinkit Partner Portal, etc.).
• Analytical mindset with attention to detail and data accuracy.
• Problem-solving approach with a growth-driven attitude.

Qualifications & Experience

• Bachelor’s degree in Business, Commerce, Marketing, or a related field.
• 1-2 years of experience managing e-commerce operations for consumer or lifestyle brands.
• Prior experience handling listings and POs on marketplaces and quick commerce platforms preferred.

Key Performance Indicators (KPIs)

• Sales growth and revenue contribution from online channels.
• Listing accuracy and health score across all platforms.
• On-time PO processing and dispatch completion rate.
• Number and quality of new POs received.
• Brand visibility and campaign participation.

Job Types: Full-time, Permanent

Work Location: In person

Job Type: Full-time

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person