E-Commerce Operations & Creative Coordinator

Job Overview

Everlayer is a growing Canadian luxury home textiles brand specializing in design-led towels, bedding and home essentials. We operate an omnichannel business, serving customers across Canada and the United States through our Shopify e-commerce store, Amazon marketplaces and wholesale retail partners.

We are looking for a resourceful, tech-savvy and creative e-commerce professional who enjoys taking ownership, solving problems and wearing multiple hats. This is a hands-on role in a fast growing , entrepreneurial business , ideal for someone who is equally comfortable managing Shopify, creating digital content and packing customer orders.

What You'll Do

Shopify & E-Commerce Operations

• Independently manage Shopify store operations, including products, collections, pricing, inventory and merchandising.
• Set up, test and troubleshoot discounts, promotional campaigns, automatic offers and gift-with-purchase promotions, bundles etc
• Manage Shopify apps, integrations and website updates.
• Process orders and coordinate shipping using ShipStation or similar platforms.

Creative & Digital Content

• Create graphics for social media, email campaigns, advertising and website banners.
• Edit short-form videos, reels and promotional content.
• Assist with product photography, image editing and digital content generation.
• Work with tools such as Photoshop, Canva, CapCut, Premiere Pro or equivalent software.

Order Fulfilment & Business Operations

• Pick, pack, label and prepare customer orders for shipment.
• Assist with inventory management and general office operations.
• Manage competing priorities, troubleshoot problems and complete tasks with minimal supervision.
• Work directly with the founder and independently manage day-to-day responsibilities.

What We're Looking For

Essential Requirements

• Minimum 2 years of hands-on experience managing a live Shopify e-commerce store.
• Strong working knowledge of Shopify apps and third-party integrations, including installing, configuring, managing and troubleshooting applications related to promotions, shipping, inventory and store operations.
• Demonstrated proficiency in Shopify discounts, promotions, products, collections and third-party applications.
• Experience with shipping and fulfilment software such as ShipStation or equivalent platforms.
• Strong graphic design and video editing capabilities.
• Excellent computer skills, with curiosity about emerging AI tools and their practical application to business and creative workflows.
• Strong written and verbal English communication skills for customer correspondence, content creation and business operations.
• Highly organized, dependable, detail-oriented and comfortable multitasking.
• Willing and able to perform physical fulfilment tasks, including picking, packing and handling inventory.
• Comfortable working independently as the primary on-site employee in a small office.

Additional Assets

• Experience with Klaviyo, email marketing
• Experience with Paid Media ( Meta & Google)
• Experience with SEO/GEO best practices
• Familiarity with AI-assisted content creation and workflow automation.
• Previous experience with direct-to-consumer brands.

Our Working Environment

Everlayer is a lean, entrepreneurial company. You will often be the only employee working on-site, with direct access to and support from the founder.

We value initiative, accountability, curiosity and a willingness to roll up your sleeves. This is not a desk-only digital marketing position.

If you enjoy the variety and independence of a small business, this could be an excellent fit.

Pay: $45,000.00-$65,000.00 per year

Application question(s):

• Are you willing to regularly perform hands-on duties including picking, packing, labelling and preparing customer orders for shipment ?
• Have you independantly created and managed Shopify discounts, promotions , and product set up ?
• Do you have practical experience configuring , managing and troubleshooting third-party Shopify apps and integrations ?
• Have you used Shipstation or comparable fulfillment software and managed fulfillment from multiple locations ?
• What graphic design, video editing and AI tools do you use ? Please include a link to examples of your creative work .
• Please briefly describe your Amazon Seller Central experience ( if any) , including product listings, FBA/FBM fulfilment, inventory management or Amazon Advertising
• Please provide the website URLs (domains) of up to three e-commerce brands or Shopify stores you have personally worked on.

Experience:

• E-commerce: 1 year (required)

Work Location: In person