E-commerce Operations Associate

Job Summary

As E-commerce Operations Associate, you will handle day-to-day responsibilities connected with order management, customer experience, catalogue coordination, reporting, follow-up. This includes coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time. The work is practical and team-oriented, with regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment. Candidates should be comfortable with routine follow-ups, working with people and keeping information updated. The ideal candidate should communicate clearly, be organised and take ownership of routine responsibilities after initial training. Shortlisted candidates may be asked to participate in a short practical discussion or role-specific assessment.

Responsibilities

• handle day-to-day responsibilities connected with order management, customer experience, catalogue coordination, reporting, follow-up.
• This includes coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time.
• The work is practical and team-oriented, with regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment.
• Candidates should be comfortable with routine follow-ups, working with people and keeping information updated.
• The ideal candidate should communicate clearly.
• Be organised.
• Take ownership of routine responsibilities after initial training.
• Shortlisted candidates may be asked to participate in a short practical discussion or role-specific assessment.

Requirements

• The role is suitable for candidates with 0?3 years.
• Based across Delhi NCR / Bengaluru / Mumbai / Noida.

Skills

• order management
• customer experience
• catalogue coordination
• reporting
• follow-up
• responding to relevant enquiries
• maintaining records
• keeping information updated
• coordinating with stakeholders

Location - Delhi / NCR , Bengaluru , Mumbai , Noida