E-Commerce Operations

About the role

Manage and optimize online stores across Shopee, TikTok Shop, and Tokopedia, overseeing all aspects of e-commerce operations from product listings to order fulfillment.

Key responsibilities

• Manage and optimize online stores across Shopee, TikTok Shop, and Tokopedia
• Plan and execute promotional strategies aligned with target market objectives
• Manage product listings, pricing, descriptions, and content optimization to improve sales conversion rates
• Analyze SKU performance and develop effective marketing strategies
• Oversee live shopping programs, including content planning, host coordination, and performance evaluation
• Manage affiliate programs, including recruitment, coordination, and performance analysis
• Collaborate with the marketing team to execute promotional campaigns aligned with overall brand strategy
• Monitor market trends and competitor activities to identify new business opportunities in e-commerce
• Manage inventory levels and ensure stock availability to support promotional activities
• Prepare regular reports on store performance and sales improvement strategies

About you

• Proven experience in analyzing advertising data for both product listings and video content
• Detail-oriented with strong numerical analysis skills and proactive in optimizing strategies to reduce advertising costs while increasing revenue
• Experienced in managing various promotional programs, including campaigns, flash sales, and major/minor e-commerce events
• Strong ability to conduct market trend research across multiple product categories and transform insights into actionable insights
• Good understanding of affiliate program systems and their operational structures
• Strong expertise in product SEO optimization with the ability to manage multiple ranking variables
• Familiar with analyzing livestream performance data and implementing improvements to enhance sales performance
• Capable of multitasking and collaborating effectively with cross-functional teams
• Actively involved in content optimization with strong problem-solving skills
• Experienced in handling product claims and monitoring overall store performance