E-Commerce Operations Executive

Ecommerce

Location: Mahadevapura, Whitefield

Work Mode: On-site, Mon - Sat

Experience: 2 - 5 Years

Type & Shift: Full-time • 8:30 AM - 8:00 PM (Rotational Shift)

The role, in one line

Execute day-to-day e-commerce operations including order processing, dispatch, inventory, and warehouse activities across B2C and B2B channels.

Why this role matters

This role ensures orders are processed and dispatched accurately and on time across B2C and B2B channels. The role will support smooth warehouse operations, shipment execution, and coordination with logistics and channel partners.

What you'll do

Order & Shipment Execution

• Execute B2C and B2B orders from order processing to dispatch.
• Handle multi-channel shipment execution across Amazon, Flipkart, Q-commerce, and other platforms.
• Coordinate B2B dispatches, including FBA and Q-commerce orders.
• Track shipments and coordinate with logistics partners to ensure timely dispatch and delivery.
• Handle PO lifecycle and related documentation.

Warehouse & Inventory Management

• Execute day-to-day warehouse activities including picking, packing, stock movement, and dispatch.
• Maintain accurate stock and order records.
• Coordinate with the warehouse team to ensure timely order fulfilment.
• Follow warehouse processes and resolve operational discrepancies.

Systems & Reporting

• Work on OMS and WMS platforms for order and warehouse operations.
• Maintain operational data and reports using Excel and Google Sheets.
• Ensure accurate and timely updating of order, shipment, and inventory information.

Team Coordination

• Delegate daily tasks to the team based on operational priorities.
• Coordinate with team members to ensure timely completion of picking, packing, and dispatch activities.
• Support smooth day-to-day execution of warehouse operations.

What you'll need

• 25 years of experience in e-commerce operations, order management, and warehouse operations.
• Strong working knowledge of Excel / Google Sheets
• Experience managing B2C and B2B orders.
• Experience with OMS/WMS, inventory, picking, packing, and dispatch.
• Good team management and coordination skills.
• Experience working with channel partner platforms such as Amazon, Flipkart, and Q-commerce.
• Good communication skills in English, Kannada, and Hindi.

Nice to have

• Experience handling FBA and Q-commerce dispatches.
• Experience with multi-channel order and shipment execution.
• Knowledge of B2B logistics documentation and dispatch processes.

What you'll get

• Hands-on exposure to e-commerce, warehouse, inventory, and operations.
• Opportunity to take ownership of day-to-day operations and team management.
• Opportunity to grow into a larger operations leadership role.

About WaterScience

WaterScience started in 2014 with a simple idea: the water you bathe, wash, and cook with deserves as much attention as the water you drink. A decade on, our range of shower and tap filters, water softeners, and hard-water solutions is trusted by over 2 million people every day. What began in a small Bangalore warehouse is now a 120+ person team across 6 cities in India.

Our vision: to set new standards in non-drinking water filtration while fostering healthier lives and a more sustainable planet.

How to apply

Sound like you? Send your resume to [email protected] and tell us why you'd be a great fit.

Learn more at www.waterscience.in