E-Commerce Operations Manager

Requirements :

• Bachelor’s degree or above in any major.
• Mandarin proficiency is a plus.
• Minimum 5 years of experience in e-commerce operations or sales.
• Minimum 2 years of team management experience.
• Strong experience managing Shopee store operations and sales performance.
• Familiar with e-commerce platform rules, campaigns, and promotional activities.
• Proficient in Microsoft Excel and PowerPoint.
• Strong data analysis, sales, and problem-solving skills.
• Result-oriented with strong communication and coordination skills.
• Willing to work onsite (WFO) in Sunter, North Jakarta.

Job Responsibilities :

• Manage Shopee sales targets, GMV, orders, conversion, and average transaction value.
• Develop sales strategies for key categories and products.
• Plan and execute Shopee campaigns, Flash Sales, vouchers, bundles, and promotions.
• Manage and optimize Shopee advertising to improve ROI/ROAS.
• Oversee new product launches and product optimization.
• Monitor product content, pricing, promotions, and competitor activities.
• Manage inventory and minimize stockouts/overstock.
• Analyze sales and campaign performance and implement improvements.
• Lead and develop the e-commerce operations team.