E-commerce Operations Specialist

About the role

Bash Party Store is a local e-commerce brand specialising in curated goodie bags, kids’ gifts, and event packs for families, schools, and corporates. We’re known for our creativity, attention to detail, and reliable service — helping customers celebrate effortlessly.

We’re looking for a Operations Specialist to support the operations and fulfilment sides of our business.

Key Responsibilities
1. Order Fulfilment [Primary]:

• Pick items accurately according to order sheets and packing lists.
• Perform quality checks on products before packing.
• Assemble and package goodie bags, gift sets, and other customised orders neatly and correctly.
• Experienced or good with handicraft skills to tie off or seal individual goodie bags. Involves tying of ribbons, tidying up gift packs in accordance to set standards.
• Operate sticker or gift tags printing and cutting machine for personalize gift packs.
• Tie off, seal, and label packaging according to product requirements.
• Ensure all orders are ready for delivery or pickup on time.

2. Inventory Management [Secondary]:

• Assist in stock counting, replenishment, and organisation of storage areas.
• Notify the team of low stock or damaged goods promptly.

3. Operations Support [Secondary]:

• Maintain cleanliness and order in the fulfilment workspace.
• Support ad-hoc tasks such as unpacking new stock, organising shelves, and preparing materials for upcoming events or corporate orders.

Requirements

Experience:

• Prior experience in producing hand crafted product or hamper packaging is preferred if available
• Prior experience in fulfilment, logistics, packing, or retail operations is a plus (but not required — training will be provided).

Skills & Attributes:

• Positive attitude, willing to learn and fast learner.
• Strong attention to detail and ability to follow instructions carefully.
• Good with handicraft work such as tying of ribbons, ensure gift packs are presentable and look amazing.
• Computer savvy and quick to learn to operate print and cut machines for stickers and gift tags is a bonus.
• Good time management and ability to work efficiently under deadlines.
• Reliable, responsible, and punctual.
• Able to read and write in English.
• Enjoys hands-on work in a small, collaborative team.

Other Details:

• Working days: Monday to Friday, 9am–6pm, occasional overtime or work on weekends depending on demand
• Home-based office

Benefits:

• Flexible schedule
• Promotion to permanent employee

Work Location: In person