E-Commerce Operations x2

E-Commerce (Executive/ Senior Executive/ Assistant Manager)

Industry: Home & Lifestyle / Consumer Products
Location: Boon Lay
Contract: 6 month maternity cover

Salary Guide: Depends on experience.
Executive: $3500 - $4000
Senior Executive: $4000 - $4500
Assistant Manager: $4500 - $5000

Target Start Date: mid September 2026

About the Role

We are looking for an E-Commerce Executive/ Assistant Manager to support the day-to-day operations and growth of the company's online business. You will work closely with the marketing and merchandising teams to manage e-commerce platforms, promotional campaigns and livestreaming activities.

Key Responsibilities

• Manage the day-to-day operations of e-commerce marketplaces, including product listings, stock updates and campaign coordination.
• Upload and maintain product listings, including resizing product images according to platform requirements.
• Liaise with marketplace account managers to explore opportunities for brand exposure and promotions.
• Monitor inventory and coordinate with relevant teams to minimise overselling and maximise sales opportunities.
• Monitor competitors' pricing, product offerings, promotions and marketing activities, providing insights and recommendations.
• Support the planning and execution of e-commerce campaigns across Lazada, Shopee, TikTok and other online platforms.
• Coordinate campaign calendars and ensure timely execution of promotional activities.
• Monitor campaign performance and prepare monthly KPI reports with recommendations for improvement.
• Work closely with marketing and merchandising teams to support e-commerce growth initiatives.
• Provide customer support via live chat, including after-hours and weekend support when required.
• Support and coordinate livestreaming sessions, including evening, weekend and promotional campaign broadcasts.
• Be flexible to support ad-hoc livestreams during peak periods, product launches and special campaigns.

Requirements

• At least one year of relevant e-commerce experience.
• Proven hands-on experience managing e-commerce marketplaces.
• Familiarity with Lazada, Shopee and TikTok.
• Livestreaming experience is highly preferred.
• Knowledge of WooCommerce is an added advantage.
• Comfortable with OT, evening and weekend work when required for livestreams and campaigns. Time-off in lieu will be provided.
• Meticulous, detail-oriented and highly organised.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Able to work well in a fast-paced environment.

We regret to inform that only shortlisted candidates will be notified.

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