E-commerce Operator Assistant

About the role

We are looking for Singaporean. Hands-on 5.1/2 days E-Commerce Operations & Content Assistant role supporting a growing online business. The ideal candidate should be comfortable working with both warehouse operations and online e-commerce platforms. This practical role involves order fulfilment, product listing, product photography and basic social-media content preparation. This is not a purely office-based position — the candidate must be willing to work in the warehouse/packing area as part of the daily job.

Key responsibilities

• 5.1/2 days job - Check and process daily online orders, print order sheets, invoices and shipping labels
• Ensure orders are processed accurately and on time, and update order status on respective platforms
• Pick products according to customer orders and check product name, variant, quantity and condition before packing
• Pack orders neatly and securely for delivery and ensure correct shipping labels are attached
• Assist with stock checking and inventory accuracy, and maintain a clean and organised packing/work area
• Take clear and professional product photographs (front, back, side and detail photos) and perform basic photo editing, cropping and background preparation
• Prepare and upload new product listings with product information including name, description, selling price, promotion price, barcode/SKU, size/volume, images, variations and stock quantity
• Update existing listings when prices, promotions, stock or product information change
• Assist with daily operation and maintenance of Shopify, Shopee, Lazada, company in-house online shop and other online marketplaces
• Prepare product photos and simple promotional content for TikTok, Facebook and Instagram, assist in creating short product videos, and upload/post content according to company schedule

About you

• Experience in e-commerce, online marketplace operations or warehouse order fulfilment is preferred
• Familiarity with Shopify, Shopee and Lazada will be an advantage
• Able to use a computer confidently
• Basic knowledge of Excel/Google Sheets
• Able to take good product photographs using a phone or camera
• Basic knowledge of photo/video editing is an advantage
• Familiarity with TikTok, Facebook and Instagram
• Careful and accurate when processing orders
• Able to work independently and follow instructions
• Organised, responsible and willing to learn