E-commerce Product Specialist

Job Summary

We are seeking a detail-oriented eCommerce Product Specialist to support online product content, product listings, digital merchandising, and product information accuracy. This individual will help ensure product pages are complete, accurate, consistent, and ready for publication across eCommerce platforms.

The ideal candidate has experience maintaining product detail pages (PDPs), updating product descriptions and attributes, managing digital assets, working with spreadsheets, and conducting quality checks before content goes live. This role requires strong attention to detail, organizational skills, and the ability to collaborate with merchandising, marketing, vendors, and other internal teams while managing multiple deadlines.

Experience with eCommerce platforms, product information management systems, and content management tools is beneficial. We are open to candidates with relevant experience under different job titles, including eCommerce Content Specialist, Product Content Specialist, Digital Merchandising Specialist, or Product Information Specialist.

Key Responsibilities

• Create, update, and maintain product listings and product detail pages across eCommerce platforms.
• Review product titles, descriptions, specifications, attributes, images, and other product information for accuracy and completeness.
• Ensure product content follows established formatting guidelines, brand standards, and publishing requirements.
• Organize and maintain product information, spreadsheets, content trackers, and digital assets.
• Perform quality assurance checks to identify missing information, inaccurate data, inconsistent formatting, and content errors before publication.
• Coordinate with merchandising, marketing, category management, vendors, and other internal teams to collect and validate product information.
• Identify missing product data and follow up with the appropriate teams to resolve content issues.
• Assist with product launches, catalog updates, content refreshes, and ongoing product data maintenance.
• Use Excel or other tracking tools to monitor product information, content status, and outstanding updates.
• Manage multiple product updates and deadlines while maintaining a high level of accuracy.
• Identify opportunities to improve content workflows, product data quality, and overall online shopping experiences.
• Support the use of AI-powered tools and automation to improve product content processes when appropriate.

Qualifications

• Previous experience in eCommerce, product content management, digital merchandising, product data management, online retail, or a related field.
• Experience creating, updating, or maintaining product listings or product detail pages.
• Strong attention to detail and the ability to identify missing, inaccurate, or inconsistent information.
• Working knowledge of Microsoft Excel or similar spreadsheet tools.
• Strong organizational and time-management skills.
• Ability to manage multiple tasks, prioritize deadlines, and work independently.
• Strong written communication and collaboration skills.
• Ability to work effectively with cross-functional teams and follow established content standards.

Preferred Qualifications

• Experience with a Product Information Management (PIM) system, such as Syndigo.
• Experience with eCommerce or content management platforms, such as Adobe Commerce/Magento or similar systems.
• Familiarity with digital asset management tools, such as Adobe Experience Manager (AEM) Assets.
• Experience with image editing or digital content tools, such as Adobe Photoshop or Adobe Firefly.
• Familiarity with AI productivity tools, such as Microsoft Copilot, or other workflow automation solutions.
• Basic HTML knowledge.
• Experience supporting product catalog maintenance, product launches, or large-scale product data updates.
• Approximately 1–2 or more years of relevant experience is preferred; equivalent practical experience is also valuable.

Work Schedule and Location

• Work Arrangement: Remote
• Schedule: East Coast working hours preferred

Work Location: Remote