E-Commerce Sales Associate

GlobaLux Lighting, LLC has been designing and manufacturing quality LED lighting and ceiling fans since 1973. Headquartered in Ontario, California, GlobaLux serves the multifamily, renovation, and residential markets through a broad set of channels, including national home-improvement retailers, e-commerce marketplaces, showrooms, electrical distributors, and a nationwide network of manufacturer’s representatives. Our portfolio includes the GlobaLux brand and our premium residential brand, Andromeda Lighting & Fans. Learn more at www.globaluxlighting.com.

GlobaLux is bringing the management of its e-commerce business in-house, and we are looking for an entrepreneurial E-Commerce Sales Associate to own it. You will manage our product listings and content, find new ways to grow sales, and be the day-to-day point of contact for every e-commerce customer.

This is a base salary plus commission opportunity. Your earnings grow with the business you drive: the more e-commerce revenue you build, the more you make.

Manage Products and Content

· Create, launch, and maintain product listings on every e-commerce channel, including titles, descriptions, bullet points, attributes, images, videos, and documents

· Manage product data through retailer portals and PIM / content syndication platforms

· Keep pricing, inventory availability, and product information accurate across all channels

· Improve listings based on search ranking, conversion rates, reviews, and customer questions

· Work with the Marketing & Creative Coordinator and Graphic Designer on images, infographics, and A+ / enhanced content

Find New Opportunities

· Grow sales with existing e-commerce customers by expanding assortment and improving listing performance

· Identify and open new marketplaces and online retail partners

· Plan and manage promotions, sponsored ads, and retailer marketing programs, and measure their return

· Monitor competitor pricing, assortment, and reviews, and recommend actions

· Recommend which new products should be launched online, and on which channels

Be the Liaison to All E-Commerce Customers

· Serve as the main point of contact for all e-commerce retail and marketplace customers

· Build strong working relationships with merchants, category managers, and vendor support teams

· Resolve order, shipping, return, chargeback, and listing issues in coordination with customer service, operations, and accounting

· Make sure GlobaLux meets each customer’s vendor requirements, scorecards, and compliance standards

Reporting

· Track sales, traffic, conversion, advertising spend, and returns by channel and by SKU

· Provide a monthly e-commerce performance report to management with results, issues, and next steps

· Help forecast e-commerce demand so inventory is in place to support sales

COMPENSATION STRUCTURE

This role is designed to reward performance:

· Base salary that provides a stable foundation

· Commission paid on e-commerce Net Revenue (gross revenue minus rebates, returns, and credits), with no cap on earnings

· Commission plan details, including rates, targets, and payment timing, will be provided in a written commission agreement at the time of offer

· Benefits package

QUALIFICATIONS

· 2+ years of experience managing e-commerce sales or listings for a manufacturer or brand on major marketplaces (Amazon, Home Depot, or similar)

· Hands-on experience with retailer vendor portals, product content requirements, and item setup

· Proven ability to grow online sales, with results you can share

· Strong Excel skills and comfort working with sales data, reports, and product data files

· Excellent written communication and customer relationship skills

· Organized, self-motivated, and able to work independently in a hybrid setting

· Bachelor’s degree in business, marketing, or a related field preferred

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Paid time off

Experience:

• Graphic design: 1 year (Preferred)
• Adobe Creative Suite: 1 year (Preferred)
• Adobe Illustrator: 1 year (Preferred)

Ability to Commute:

• Ontario, CA 91762 (Required)

Ability to Relocate:

• Ontario, CA 91762: Relocate before starting work (Required)

Work Location: In person