E-Commerce Sales Specialist

About the role

We are looking for motivated and result-oriented E-Commerce Sales Specialist. This individual will be reporting to Managing Director and will be responsible for Agaatt Outlet store in Shopee & other marketplaces, oversee and manage daily operations, customer service, marketing, deliveries, etc. This role requires strong interpersonal skills, strategic mindset, and ability to drive sales through effective channel.

Key responsibilities

• Lead and manage the overall e-commerce business across online marketplaces like Shopee.
• Drive sales growth and improve product visibility and rankings through marketplace strategies.
• Create price book weekly, daily or as needed and keep the store prices updated daily with regular day price, offer day price, and mega sale price.
• Secure campaign slots and participate in promotional activities and KOLs.
• Negotiate deals and oversee operational improvements to maximize growth.
• Act as a liaison between the company and the OEM brands, like Dell, HP, Lenovo, and the internal teams.
• Manage daily operations, including product listing (description & creatives), pricing, and updates on the Shopee platform.
• Maintain accurate inventory records and ensure on-time fulfilment.
• Handle customer inquiries, complaints, and after-sales support via Shopee chat or other channels.
• Analyze sales data and use it to inform business decisions and improve performance.

About you

• Bachelor's degree in business, marketing, or related field.
• Proven experience in e-commerce, sales, or account management, preferably on platforms like Shopee, Lazada, or TikTok Shop.
• Strong organizational and multitasking skills in (MS Excel, Power Point, Word, MS Outlook for emails).
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel for data analysis.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy.
• Willingness to travel and visit customers, OEM brands.
• Ability to work well in a team and under pressure to meet deadlines and KPIs.

About us

AGAATT SDN. BHD. Learn about AGAATT, visit www.agaatt.com