E-Commerce Shop Manager

E-Commerce Shop Manager

Key Responsibilities

• Manage and maintain product listings, pricing, promotions, and inventory across e-commerce platforms.
• Ensure product information, images, pricing, and promotional details are accurate and up to date.
• Conduct regular quality checks on product listings and store content.
• Monitor store performance, sales, traffic, conversion rates, and other key e-commerce metrics.
• Analyze sales and marketplace data to identify trends and recommend opportunities for growth.
• Coordinate with fulfillment, customer service, marketing, and other teams to ensure smooth order and store operations.
• Plan and implement marketplace promotions, campaigns, vouchers, and product pushes.
• Monitor customer feedback, product reviews, and store ratings, and coordinate appropriate actions.
• Ensure the store remains compliant with marketplace policies, guidelines, and requirements.
• Prepare regular performance reports and provide insights to improve sales and overall store performance.

Ideal Profile

• Experience managing an e-commerce store, preferably on platforms such as Shopee, Lazada, TikTok Shop, or similar marketplaces.
• Strong understanding of e-commerce operations, product listing management, promotions, and marketplace tools.
• Detail-oriented with excellent quality control and organizational skills.
• Analytical and comfortable working with sales and performance data.
• Proactive, resourceful, and able to identify and resolve operational issues.
• Strong communication and coordination skills.
• Able to work in a fast-paced environment and manage multiple priorities.

Compensation & Benefits

• Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
• 13th Month Pay
• HMO coverage upon regularization
• Growth opportunities within a dynamic e-commerce environment

Job Type: Full-time
Work Location: In-person