e-commerce Specialist B2B

To ensure the day-to-day running and continuous improvement of the B2B shop (Shopify Plus), freeing up the Head of e-commerce to focus on strategic projects.

Key responsibilities

• Day-to-day management of the B2B shop on Shopify Plus: catalogue, pricing, customers, orders and configuration.
• Resolving and tracking B2B incidents and tickets, including those arising from the SAP integration.
• Preparing and launching B2B promotions and campaigns.
• Providing operational support for the pre-order system following its launch in Q2 2027.
• Maintaining the quality of product information in coordination with the PIM.
• Supporting the sales team and business customers in using the platform.
• Supporting operations on Amazon and other marketplaces

Essential requirements

• At least 2 or 3 years’ experience in e-commerce management.
• Advanced proficiency in Excel for bulk uploads, data cross-referencing and analysis.
• Ability to diagnose cross-system issues and document them clearly.
• A degree in Business Administration, Marketing, Engineering or a related field, or equivalent experience.

Desirable skills and experience

• Shopify Plus (advanced): Advanced experience in the administration, configuration and development of Shopify Plus shops. Essential for managing the current B2B channel and developing new Cross Trade business models.
• e-commerce and B2B e-commerce (advanced): Experience in digital sales environments for business customers. Knowledge of customised pricing, client-specific catalogues, commercial terms and B2B order processes.
• SAP Business One or equivalent ERP (intermediate level). Knowledge of integration processes between e-commerce platforms and ERP systems. Ability to identify and manage issues relating to orders, stock, clients or invoicing.
• PIM (Product Information Management) tools (intermediate level). Experience in managing and maintaining product information. Knowledge of processes for synchronising catalogues and commercial data between systems.
• Power BI or Business Intelligence tools (intermediate level). Ability to generate reports, dashboards and monitor key performance indicators. Experience in analysing sales, digital channel performance and business KPIs.
• Marketplaces (Amazon Seller Central or others) (basic level). Knowledge of the day-to-day operations of online marketplaces. Support with catalogue management, orders and issues on Amazon.
• The motorcycling sector, motorcycling equipment or technical products (entry level). Knowledge of the market, products and distribution channels. This facilitates quicker integration into the business and a better understanding of customers.

Competencias personales

• Independence and initiative: able to carry out operational tasks without constant supervision.
• Attention to detail regarding product data, prices and stock levels.
• Analytical and logical thinking to understand workflows between systems.
• Clear communication with sales staff, IT teams and external suppliers.
• Organisational skills and the ability to prioritise when dealing with multiple requests simultaneously.
• Adaptability to changing environments and evolving systems.

MT Group Values

• Customer focus: Prioritising customer satisfaction, delivering excellent service and actively seeking ways to improve the customer experience.
• Excellence: Exceeding expectations, generating high profitability and taking pride in the quality of our work.
• Innovation: Fostering curiosity, creativity and experimentation, which enables growth and adaptation across all areas of the business.
• Commitment: We deliver results, act as if the company were our own and always seek what is best for the business as a whole.
• Teamwork: We foster a unified team approach, collaborate effectively with others, contribute positively to team dynamics and cultivate a collaborative and respectful environment.

Selection and recruitment process

• Shortlisted candidates: TEAMs interview with the Human Resources team.
• First shortlist of candidates: face-to-face interview with the recruitment manager.
• Selected candidate: job offer/employment contract.
• Start of the onboarding process.

At MT Group, we are committed to equal opportunities and value diversity in all our recruitment processes.