E-Commerce Specialist

Position Name : E-commerce Marketplace Specialist

Openings : 1

Location: Coimbatore

Qualification: Degree in Business Administration, Marketing, E-commerce, Commerce, Digital Marketing, or a related discipline.

Gender : Male / Female

Exp : 2 - 6 years

Salary : 30000 - 50000per month

Key Responsibilities

• Manage end-to-end marketplace operations, including product listings, catalog management, inventory synchronization, pricing updates, promotional campaigns, and deal registrations across multiple e-commerce and quick commerce platforms.
• Optimize product listings with SEO-friendly titles, descriptions, keywords, high-quality images, videos, and compelling brand content to improve product visibility and conversion rates.
• Monitor marketplace performance metrics such as GMV, AOV, Conversion Rate, ROAS, CAC, Units Sold, Order Defect Rate (ODR), and Customer Ratings, and prepare regular MIS reports and performance dashboards.
• Plan, execute, and optimize marketplace advertising campaigns, sponsored promotions, flash sales, and platform-specific marketing initiatives to maximize sales and return on ad spend.
• Manage customer reviews, ratings, returns, and service escalations to maintain excellent seller performance and customer satisfaction.
• Conduct competitor analysis to evaluate pricing, assortment, promotions, and marketplace trends, and recommend strategies to improve market share and sales performance.
• Ensure compliance with marketplace policies, product listing standards, Legal Metrology requirements, packaging guidelines, and operational SLAs.
• Coordinate with the Operations and Supply Chain teams for inventory planning, stock replenishment, and demand forecasting to minimize stock-outs and overstock situations.
• Work closely with the Product and Marketing teams to launch new SKUs, promotional bundles, subscription packs, and seasonal campaigns.
• Coordinate marketplace integration with Shopify and other business systems to ensure accurate product, inventory, and order synchronization.
• Continuously analyze marketplace performance and recommend data-driven improvements to increase sales, customer acquisition, and profitability.

Required Skills

• Strong understanding of marketplace operations, catalog management, pricing, promotions, and inventory management.
• Good knowledge of marketplace performance metrics including GMV, AOV, CAC, ROAS, Conversion Rate, CTR, and ODR.
• Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, Power Query, Dashboards, and Data Analysis).
• Experience working with Google Analytics (GA4), Shopify, and marketplace seller dashboards.
• Good understanding of digital marketing, SEO for product listings, and performance marketing fundamentals.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, coordination, and stakeholder management abilities.
• Ability to work independently in a fast-paced, target-driven environment.

Pay: ₹30,000.00 - ₹34,185.39 per month

Work Location: In person