E-commerce Specialist

About the role

Grenelle Central Corporation is seeking an E-commerce Specialist to join our Marketing & Communications team on a full-time basis. This role is based in Ortigas Pasig City, Metro Manila. As an E-commerce Specialist, you will play a pivotal role in driving our digital commerce strategy, optimising online sales channels, and ensuring a seamless customer experience across our e-commerce platforms. This position is essential to our growth objectives and directly contributes to expanding our digital market presence and revenue streams.

Key responsibilities

• Manage and optimise e-commerce platforms, including product listings, inventory management, and pricing strategies to maximise conversion rates and sales performance
• Develop and implement digital marketing campaigns targeting e-commerce channels, including email marketing, search engine marketing, and paid social advertising
• Analyse e-commerce metrics, customer behaviour data, and sales trends to identify opportunities for improvement and inform strategic recommendations
• Collaborate with product, operations, and customer service teams to ensure smooth order fulfilment and excellent customer experience
• Conduct market research and competitive analysis to identify emerging trends, opportunities, and best practices in the e-commerce landscape
• Create and maintain compelling product content, including descriptions, images, and videos that enhance product appeal and drive engagement
• Monitor and manage online customer reviews, ratings, and feedback to maintain brand reputation and identify areas for service improvement
• Test and implement new e-commerce technologies, tools, and features to enhance platform functionality and user experience
• Prepare regular reports on e-commerce performance, campaign results, and key performance indicators for stakeholder review
• Support the development of promotional campaigns and seasonal strategies to drive traffic and increase sales during peak periods

What we're looking for

• Bachelor's degree in Marketing, Business, Commerce, or a related field
• 6 months - 1 year of proven experience working in e-commerce, digital marketing, or a related field
• Strong knowledge of e-commerce platforms, marketplaces, and online retail operations
• Proficiency in digital analytics tools, such as Google Analytics, and experience interpreting data to drive business decisions
• Excellent understanding of search engine optimisation (SEO) and search engine marketing (SEM) principles and best practices
• Experience with content management systems and e-commerce management software
• Strong written and verbal communication skills in English; additional language proficiency is advantageous
• Demonstrated ability to manage multiple projects simultaneously and meet tight deadlines
• Creative thinking with the ability to develop innovative solutions to drive online sales and customer engagement
• Experience with social media marketing, email marketing automation, and customer relationship management (CRM) systems
• Knowledge of payment gateways, logistics, and supply chain management related to e-commerce is preferred
• Certification in digital marketing or e-commerce-related qualifications is advantageous

About us

Grenelle Central Corporation is a forward-thinking organization committed to delivering exceptional products and services through innovative digital solutions. Our mission is to harness the power of e-commerce and digital marketing to create meaningful customer experiences and drive business growth. We pride ourselves on fostering a collaborative, dynamic work environment that encourages creativity, continuous learning, and professional development. At Grenelle Central Corporation, we believe in empowering our team members to make an impact and contribute to our success in the rapidly evolving digital marketplace.

What we offer

We offer a competitive full-time position with comprehensive benefits designed to support your professional growth and personal wellbeing. Our workplace culture emphasizes work-life balance, career development opportunities, and recognition of outstanding performance. Team members enjoy access to professional training and development programms, collaborative teamwork opportunities, and the chance to work on impactful projects that shape our digital future. We foster an inclusive work environment that values diverse perspectives and encourages innovation. Additionally, we provide a supportive workplace with opportunities for skill enhancement and career progression within the Marketing & Communications field.

Apply now

If you are an ambitious and results-driven professional with a passion for e-commerce and digital marketing, we would love to hear from you. Please submit your CV, a cover letter highlighting your relevant experience, and any portfolio samples demonstrating your previous e-commerce work to our recruitment team. Join Grenelle Central Corporation and help us revolutionize the digital commerce space.