E-Commerce Specialist

E-Commerce Specialist

Job Description

We are looking for a proactive and results-driven E-commerce Sales & Marketing Officer to manage and grow our online sales channels. The ideal candidate has experience in marketplace management, digital marketing, and e-commerce operations, with a strong understanding of Lazada, Shopee, and TikTok Shop.

Key Responsibilities

• Manage the day-to-day operations of Lazada, Shopee, TikTok Shop, and other e-commerce platforms.
• Create and optimize product listings, including product titles, descriptions, images, pricing, and promotions.
• Plan and execute online campaigns, flash sales, mega campaigns, and platform promotions.
• Monitor sales performance, traffic, conversion rates, and key marketplace KPIs.
• Manage inventory availability and coordinate with the warehouse to avoid stockouts.
• Respond to customer inquiries and coordinate with customer service to maintain excellent ratings.
• Coordinate with the marketing team for digital campaigns, product launches, and promotional materials.
• Prepare weekly and monthly sales reports with actionable insights and recommendations.
• Monitor competitors' pricing, promotions, and marketplace trends.
• Work closely with suppliers, designers, and internal teams to ensure timely execution of campaigns.

Qualifications

• Bachelor's degree in Marketing, Business Administration, E-Commerce, or a related field, with at least 1–3 years of experience in e-commerce, digital marketing, or marketplace management.
• Fresh Graduates are welcome to apply!
• Hands-on experience managing Lazada, Shopee, and TikTok Shop, including seller centers, product listings, SEO, promotions, campaigns, inventory, and order management.
• Strong knowledge of online sales strategies, digital marketing, marketplace campaigns, and platform algorithms, with experience in Meta Ads, TikTok Ads, or Google Ads preferred.
• Proficient in Microsoft Excel/Google Sheets and Microsoft Office, with experience in e-commerce analytics, sales reporting, and performance monitoring.
• Strong analytical, communication, coordination, problem-solving, time management, and multitasking skills, with keen attention to detail and the ability to work independently or as part of a team.
• Experience in beauty, cosmetics, skincare, or FMCG is an advantage; knowledge of affiliate marketing, livestream selling, influencer campaigns, and Canva is a plus.
• Must be flexible and willing to work in Antipolo, Rizal and Ortigas, Pasig.