E-COMMERCE SPECIALIST

About the role

E-Commerce Specialist responsible for managing and optimizing sales across all company marketplaces and websites, developing promotional strategies, and driving performance through data-driven decision making.

Key responsibilities

• Manage and optimize sales across all company marketplaces and website
• Develop monthly promotional strategies and campaigns to achieve GMV targets
• Manage and evaluate advertising performance to achieve maximum ROAS
• Coordinate with IT team regarding website development, UI/UX and SEO
• Analyze sales data, marketplace performance and competitor trends
• Prepare reports for management evaluation and decision making

About you

• Minimum S1 education in Business Management, Marketing, Information Systems, or related field
• 2–3 years experience as E-Commerce Specialist or similar position, particularly in retail industry
• Proficient in Shopee, Tokopedia and TikTok Shop marketplaces
• Understanding of promotion strategy, pricing, bundling, voucher, Flash Sale and Campaign
• Proficient in Marketplace Ads (Shopee Ads, Tokopedia Ads, CPAS) and understanding of ROAS
• Understanding of basic SEO, Customer Journey and E-Commerce Website UI/UX
• Advanced Microsoft Excel proficiency and ability to analyze sales data
• Strong communication and coordination skills with IT, Design and Campaign teams
• Ability to work towards targets with strong analytical capabilities