E-Commerce Specialist

About the role

Responsible for managing Online Marketplace Platforms including Shopee, Lazada, TikTok Shop, Website / D2C and LINE, with a focus on campaign execution, sales performance and platform optimization to achieve sales targets.

Key responsibilities :

• Manage daily operations across Online Marketplace Platforms, including product listings, pricing, stock, promotions and store content.
• Plan and execute marketplace campaigns such as Double-Digit Campaigns, Payday, Mega Campaigns and Flash Sales.
• Monitor sales performance, traffic, conversion, GMV, AOV and ROAS, and identify opportunities to improve online sales.
• Manage vouchers, promotions, bundles and marketplace campaign mechanics to maximize sales.
• Coordinate with Marketplace Account Managers and internal teams to ensure smooth and effective campaign execution.
• Monitor competitor pricing, promotions, product positioning and online marketplace trends.
• Collaborate with Sales and Marketing teams to align marketplace campaigns with business and sales objectives.
• Prepare daily, weekly and monthly sales reports and provide data-driven recommendations.
• Support new product launches, stock planning and other E-Commerce / Online Marketplace projects.

About you :

• Bachelor's degree in Business, Marketing, E-Commerce or a related field.
• 2 – 3 years of experience in E-Commerce, Online Marketplace or Online Sales.
• Hands-on experience managing Shopee, Lazada and TikTok Shop.
• Good understanding of Online Marketplace technical terms, campaign mechanics and Seller Center functions.
• Strong analytical and data literacy skills, with the ability to interpret sales and marketplace performance data.
• Experience in Food Supplements, FMCG, Beauty or Health & Wellness is a plus.
• Good communication, coordination and problem-solving skills.
• Proactive, detail-oriented and results-oriented.
• Good command of English.
• Thai native speaker is a must.