E-Commerce Specialist

Job Description: E-Commerce Specialist

Qualifications and Requirements

• Bachelor’s degree
• Computer literate and proficient in using basic computer applications
• Fast learner and adaptable to new processes
• Able to work with minimal supervision
• Strong problem-solving and customer/client management skills

Key Responsibilities

• Plan and coordinate the arrival of CB containers.
• Monitor and respond to pre-alerts and provide necessary reports.
• Review and address shipment concerns, including:◦ Headless shipments / unreadable waybills◦ Short-landed shipments or shipments with missing items◦ NSA (Non-Serviceable Area) concerns◦ Unloaded and accounted for◦ Stored in the appropriate location◦ Sorted within the required timeline
• Initiate and coordinate the unloading of items.
• Ensure shipments are properly:
• Monitor shipment processing and ensure items are handled within the agreed service timeline.
• Report operational abnormalities or issues encountered by the team.
• Monitor CB-RTS activities and coordinate with relevant teams.
• Track CB-RTS accuracy and status lagging concerns.
• Prepare and submit handover reports.
• Resolve Lazada CB team inquiries through email and other communication channels.
• Coordinate with the CT/Delivery Talk team as needed.
• Provide support to DC operations when required.
• Perform other operational tasks and responsibilities assigned by management.

Pay: Php20,000.00 - Php25,000.00 per month

Work Location: In person