E-Commerce Specialist

Key Responsibilities

• Manage the Shopify store on a day-to-day basis, including: product listings and descriptions, pricing updates, product images, banners and promotions, and store content and updates
• Monitor and maintain accurate online inventory, ensuring Shopify stock is aligned with physical inventory
• Identify and resolve inventory discrepancies before they result in customer orders or complaints
• Process and monitor online orders through Shopify
• Coordinate closely with the warehouse team to ensure accurate and timely order fulfillment
• Serve as the point person for online order concerns, including: rder status updates, shipping inquiries, returns, customer complaints
• Develop and maintain the Shopify store's strategy, roadmap, and action plans
• Monitor basic sales and website traffic reports to identify trends and opportunities
• Use AI tools such as ChatGPT, Claude, or similar platforms to improve daily workflows, including product listings, customer communication, and reporting
• Proactively identify store issues, errors, and opportunities for improvement

Qualifications

• Experience managing or supporting an online store, e-commerce operations, or similar functions
• Strong and practical knowledge of AI tools such as ChatGPT, Claude, or similar platforms
• Comfortable handling product listings, inventory, pricing, and order processing
• Highly detail-oriented and able to spot errors before they affect customers
• Able to work independently with minimal day-to-day supervision
• Proactive and capable of planning and prioritizing tasks independently
• Strong organizational and problem-solving skills
• Good communication skills, especially when coordinating with warehouse teams and customers

Pay: Php45,000.00 - Php50,000.00 per month

Application Question(s):

• What is your expected salary for the position?
• Can you start ASAP?

Work Location: In person