E-commerce Specialist

E-Commerce Specialist – D2C & Online Channels

Company: Flavours of Calicut | DGZ Holdings

Location: bangalore

Experience: 2–4 Years

Employment Type: Full-time

Industry: FMCG / Food & Beverages

Compensation: Competitive, based on experience

About the Role

We are looking for an E-Commerce Specialist – D2C & Online Channels to take ownership of our digital commerce presence and help drive the next phase of online growth.

The role will primarily focus on strengthening and growing our D2C business through Shopify, while also managing and expanding our presence across e-commerce marketplaces, quick-commerce platforms and other relevant online sales channels.

This is not just a listing or catalogue-management role. We are looking for someone who understands how products get discovered, convert and grow online and can proactively identify opportunities to improve sales and performance.

Key Responsibilities

* Own and continuously improve our Shopify D2C website, including products, collections, merchandising, offers, bundles and overall customer journey.

* Identify opportunities to grow D2C traffic, conversion, average order value, repeat purchases and organic sales.

* Manage, optimise and expand product presence across relevant e-commerce and marketplace channels.

* Activate or reactivate listings and identify new online channel opportunities for the brands.

* Manage product catalogues, titles, descriptions, keywords, images, pricing, offers and other product-page elements.

* Improve product discoverability, search visibility and conversion across online channels.

* Support and coordinate product listings, availability, promotions and brand presence across quick-commerce platforms.

* Monitor sales, inventory, pricing, ratings, reviews, returns and overall channel performance.

* Coordinate with external agencies and platform partners, review their recommendations and ensure opportunities are being properly utilised.

* Work closely with marketing, design, sales, warehouse and operations teams for campaigns, launches and fulfilment.

* Track key e-commerce and D2C metrics and provide clear weekly/monthly insights and recommendations.

* Monitor competitors, category trends and emerging online opportunities and proactively recommend actions.

What We’re Looking For

* 2–4 years of hands-on experience in e-commerce, D2C, marketplaces or digital commerce.

* Strong practical experience with Shopify and marketplace seller platforms.

* Good understanding of catalogue optimisation, marketplace SEO, product content and conversion.

* Understanding of e-commerce advertising and performance metrics; hands-on experience is an advantage.

* Experience or familiarity with quick commerce will be an advantage.

* Strong working knowledge of Excel / Google Sheets and ability to analyse sales and performance data.

* Experience in FMCG, food, consumer brands or other high-SKU businesses is preferred.

* Strong ownership, attention to detail and problem-solving ability.

* A commercial mindset — someone who goes beyond managing tasks and actively looks for ways to grow online sales and improve performance.

What Success Looks Like

Success in this role means building a stronger D2C business, improving the quality and performance of our online presence, activating new opportunities across e-commerce and quick commerce, and giving the business clear visibility into what is working and what we should do next to grow.

Why Join Us?

Flavours of Calicut is part of DGZ Holdings, a growing food business building consumer brands across India and international markets.

Our e-commerce function is moving from founder-led execution towards a dedicated internal capability. This role offers the opportunity to take ownership, build the function and directly contribute to the next phase of our online growth.

Interested candidates can share their updated CV with our People & Culture team.