E-Commerce Store Associate

The Online Store Assistant / E-commerce Assistant is responsible for supporting the day-to-day operations of the online store to ensure a seamless and efficient shopping experience for customers. This role includes managing product listings, processing customer orders, monitoring inventory levels, coordinating order fulfillment, providing customer support, and assisting with digital marketing activities.

The E-commerce Assistant also plays a key role in maintaining store performance, enhancing customer satisfaction, and supporting sales growth across various e-commerce platforms, including Shopee and TikTok Shop. The role requires strong attention to detail, effective communication skills, and the ability to work in a fast-paced retail environment.

Qualifications

• Bachelor's degree in Business Administration, Logistics, Supply Chain, E-commerce or a related field preferred.

• Previous experience in ecommerce, warehouse, logistics or online retail is an advantage.

• Familiarity with ecommerce platforms such as Lazada, Shopee, Tiktok Shops Seller Center or similar platforms.

• Proficiency in Microsoft Office applications, particularly Excel, Google Sheets, Inventory or warehouse management systems.

• Basic understanding of digital marketing and social media management.

  Please note: This position will be deployed at WalterMart Department Store – Muntinlupa. The work schedule is 6 days per week, 8 hours per day, with work schedules and rest days depending on operational requirements.