E-Commerce Store Management Specialist

• Manage and update product listings, descriptions, images, and pricing across e-commerce platforms.
• Monitor store performance, including sales, traffic, and customer feedback.
• Ensure a seamless customer experience from browsing to checkout.
• Coordinate with marketing and operations teams to run promotions and campaigns.
• Analyze performance data and suggest improvements to boost conversion rates.
• Handle escalated customer inquiries related to orders, returns, and complaints.

Requirements

• Bachelor’s degree in Business, E-Commerce, Marketing, or related field.
• 3–5 years of experience managing online stores or e-commerce operations.
• Proficiency in e-commerce platforms (Shopify, WooCommerce, Magento, or similar).
• Strong understanding of online retail operations and customer experience best practices.
• Excellent organizational and problem-solving skills.