E-Commerce Supervisor

• Manage and grow Bacha Coffee’s Tokopedia Store and TikTok Shop.
• Develop and execute monthly e-commerce sales and growth plans.
• Monitor sales, traffic, conversion, AOV, customer acquisition, and campaign performance.
• Develop marketplace promotions, bundles, vouchers, and campaign initiatives.
• Lead the TikTok Shop launch and development, including affiliate, creator, and live-commerce opportunities.
• Develop and push engaging short-form content to drive awareness, engagement, traffic, and conversion.
• Monitor TikTok and e-commerce trends and identify opportunities to reach new customer segments.
• Conduct competitor and market analysis to identify opportunities for growth.
• Work closely with Marketing, Brand, Warehouse, Finance, and Operations to ensure smooth e-commerce execution.
• Ensure online stores maintain Bacha Coffee’s premium brand positioning and customer experience.
• Prepare regular performance reports with clear insights and recommendations.

Job Requirements

• 2–4 years experience in e-commerce / marketplace / social commerce.
• Hands-on experience with Tokopedia and/or TikTok Shop.
• Strong understanding of Indonesian e-commerce and digital landscape.
• Commercially driven and comfortable working with data.
• Strong understanding of content, TikTok trends, creators, and social commerce.
• Proactive, creative, analytical, and able to identify new growth opportunities.
• F&B, FMCG, lifestyle, gifting, or premium brand experience is a plus.