E-Commerce Warehouse Manager

Key Responsibilities

• Oversee daily e-commerce warehouse operations, including receiving, put-away, picking, checking, packing, staging, and dispatch.
• Manage the end-to-end fulfillment of orders from online platforms, marketplaces, and the company’s e-commerce channels.
• Ensure accurate inventory levels through regular stock monitoring, cycle counts, and reconciliation.
• Lead, supervise, and develop warehouse personnel to achieve productivity and fulfillment targets.
• Monitor warehouse KPIs such as order accuracy, inventory accuracy, fulfillment turnaround time, productivity, and on-time dispatch.
• Coordinate closely with the E-Commerce, Logistics, Customer Service, Purchasing, and Sales teams to ensure smooth order fulfillment.
• Manage returns, cancellations, damaged items, and other order-related exceptions.
• Develop and implement warehouse SOPs, workflows, and process improvements to improve efficiency and minimize errors.
• Optimize warehouse layout, storage capacity, manpower allocation, and order fulfillment processes.
• Ensure proper handling, security, cleanliness, and organization of all warehouse stocks.
• Prepare regular warehouse performance reports and provide recommendations to management.
• Ensure operational readiness during peak periods, major online campaigns, and promotional events.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Industrial Engineering, Business Administration, or a related field.
• At least 3–5 years of experience in warehouse, fulfillment, logistics, or distribution operations, preferably with e-commerce or retail experience.
• At least 2 years of supervisory or managerial experience.
• Strong knowledge of inventory management and end-to-end warehouse operations.
• Experience handling online order fulfillment and e-commerce operations is highly preferred.
• Familiarity with Shopee, Lazada, TikTok Shop, Shopify, or similar e-commerce platforms is an advantage.
• Knowledge of Warehouse Management Systems (WMS), ERP systems, and inventory management software.
• Strong leadership, analytical, organizational, and problem-solving skills.
• Proficient in Microsoft Excel and warehouse reporting.
• Able to work in a fast-paced environment and manage high-volume operations.
• Willing to work 6 days a week, including weekends and holidays when required.

Work Setup

📍 Location: Greenhills, San Juan City, Metro Manila
💼 Employment: Full-time | On-site
📅 Schedule: 6 days a week | 9:00 AM – 6:00 PM

How to Apply

Interested candidates may submit their application through our online application form:

🔗 Apply here: https://bit.ly/jgcappform

Join JG Superstore and be part of a growing retail and e-commerce team!