E Learning Specialist

CHILD CARE ALLIANCE OF LOS ANGELES

Job Description – Non-Supervisor

Job Title: Specialist, E-Learning

Reports To: Manager, E-Learning

FLSA Classification: Non-Exempt

Location: Hybrid

Pay Grade: 15

Pay Range: $57,886-$63,674

Date: July 2026

SUMMARY

The E-Learning Specialist works closely with the Quality Start Los Angeles E-Learning Team at the Child Care Alliance of Los Angeles to develop and design learning materials and adapt existing professional learning content for integration into QSLA’s Learning Management System (LMS)-QSLA Connect. The E-Learning Specialist is versatile and responsible for supporting the end-to-end production, maintenance, and administration of digital learning content. Working closely under the direction of the E-Learning Manager, this role executes tasks across three core areas: instructional design, multimedia production (video and graphics), and LMS administration. The Specialist assists in creating interactive training modules, filming and editing educational videos, and managing day-to-day operations within the LMS. This position ensures that all professional development materials are accessible, branded correctly, and delivered effectively to the early childhood education community.

Essential Functions:

Content Development & Instructional Design Support

· In collaboration with QSLA team members build and update self-paced learning modules using authoring tools, such as Rise360 and/or Storyline360, based on established storyboards and templates.

· Assist in drafting scripts, storyboards, and interactive knowledge checks in collaboration with subject matter experts and the E-Learning Manager.

· Perform routine testing of E-Learning courses to ensure links, navigation, and interactive elements function correctly across different devices.

· Apply provided ADA (Americans with Disabilities Act)/WCAG (Web Content Accessibility Guidelines) 2.1 guidelines to content, including adding alt-text, ensuring logical tab orders, and formatting text for screen readers.

Multimedia Production

· Support on-site and remote video shoots, including setting up basic camera, lighting, and audio equipment as needed and directed.

· Perform non-linear editing of training videos using Adobe Premiere Pro, incorporating basic cuts, transitions, lower thirds, and audio leveling.

· Utilize tools like Canva or Adobe Express to create and edit visual assets, infographics, and course thumbnails that align with established branding standards.

· Organize and archive raw footage, project files, and final exports to maintain an efficient production library.

LMS Administration & User Support

· Upload, configure, and organize live and self-paced courses within the Absorb LMS according to defined categories and learning paths.

· Serve as the primary point of contact for learners and staff, troubleshooting basic login issues, course access, and technical navigation.

· Ensure accurate data transmission to designated workforce registries by verifying course completions and maintaining precise user records.

· Perform regular system audits to ensure course descriptions, certificates, and badges are up-to-date and function as intended.

Project Execution & Coordination

· Upload, configure, and organize live and self-paced courses within the Absorb LMS according to defined categories and learning paths.

· Serve as the primary point of contact for learners and staff, troubleshooting basic login issues, course access, and technical navigation.

· Ensure accurate data transmission to designated workforce registries by verifying course completions and maintaining precise user records.

· Perform regular system audits to ensure course descriptions, certificates, and badges are up-to-date and function as intended.

Additional Responsibilities

· Provide technical support and moderation for live webinars and synchronous training sessions (e.g., Zoom/Teams).

· Assist in the basic maintenance and organized storage of the team’s production equipment.

· Adapt to learning new tools and techniques in E-Learning and multimedia production as the needs of the program evolve.

· Maintain a high standard of professional conduct and data ethics.

· Perform other duties as needed, assigned, or requested

QUALIFICATIONS

· Associate’s degree required; Bachelor’s degree in Multimedia, Education, Communications, or a related field preferred.

· Minimum of 2 years of relevant experience in E-Learning, video production, inclusive of administrative support. (Entry-level candidates, those actively pursuing a bachelor’s degree including relevant internships are encouraged to apply).

· Familiarity with or a capacity to learn Adobe Premiere Pro and E-Learning authoring tools (e.g., Articulate 360).

· Proficiency in Microsoft Office Suite (especially Excel) and Google Workspace.

· Ability to learn the backend of software platforms (LMS) to provide direct administrative support, quickly resolving common user issues and ensuring that learners have uninterrupted access to their courses.

· Strong attention to detail and organizational habits.

· Effective written and verbal communication skills.

· Ability to follow creative and technical direction.

· Ability to contribute to a strength-based collaborative environment by supporting peer talents, while delivering evidence-based customer service that pairs technical data with a patient, empathetic approach for users of all tech-proficiency levels.

· Knowledge of or ability to learn and implement ADA/WCAG 2.1 accessibility standards for digital platforms and courseware.

· Ability to be flexible and adapt to the change. The ability to pivot and adapt to real time events and program requirements.

· Fluency (reading, writing, speaking) in Spanish and/or Chinese (Traditional/Mandarin) is preferred.

· Valid CA driver’s license and insurance coverage which meets CA standards, if using personal vehicle for work related travel.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the noise level in the work environment, if located in the office, is usually quiet to moderate.

Compliance with federal, state, and local guidelines and laws is required.

Travel Requirements:

· Valid CA driver’s license and insurance coverage which meets CA standards, if driving for work related activities

· Ability to travel at least 50% of the time to various locations across LA County (if health guidelines permit)

The Child Care Alliance of Los Angeles is an Equal Opportunity Employer.

The Child Care Alliance of Los Angeles is committed to building and sustaining a diverse workforce and culture. As part of this commitment, the Child Care Alliance of Los Angeles provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, national origin, age, marital status, sexual orientation, gender or gender identity/expression, ethnic group identification, mental or physical disability, pregnancy, childbirth, and related medical conditions, or any other legally protected status.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties, responsibilities, and activities may change at any time with or without notice. All remote work opportunities are at the discretion of the supervisor and executive director and may be changed at any time with or without notice.

Pay: $57,886.00 - $63,674.00 per year

Benefits:

• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: Hybrid remote in Pasadena, CA 91107