EC Sales

Job Title: Experience Centre Sales Executive

Job Summary: We are looking for a dynamic and customer-focused Experience Centre Sales Executive to manage walk-in customers, understand their requirements, and provide suitable product solutions across building materials and home improvement categories. The role involves delivering an excellent customer experience, achieving sales targets, and building long-term customer relationships.

Key Responsibilities: • Attend to walk-in customers at the Experience Centre and provide product consultations.

• Understand customer requirements related to home construction, interiors, renovation, and furnishing needs.

• Promote and sell products including: o Home Furnishings o Modular Kitchens o Loose Furniture o Office Furniture o Home Theater Systems o UPVC Doors & Windows

• Generate and follow up on sales leads from walk-ins, references, architects, builders, and interior designers.

• Prepare quotations, proposals, and coordinate order processing.

• Assist customers in product selection, pricing, and customization options.

• Maintain product knowledge and stay updated on latest trends, designs, and materials.

• Coordinate with procurement, installation, and delivery teams for smooth order fulfillment.

• Achieve monthly and quarterly sales targets.

• Maintain customer database and ensure timely follow-up for repeat business and referrals.

• Handle customer queries, complaints, and after-sales support professionally.

• Ensure showroom displays are well maintained and visually appealing. Required Skills & Qualifications:

• Bachelors degree in Business, Marketing, Interior Design, or related field preferred.

• 2–5 years of sales experience in building materials, interiors, furniture, or home improvement products.

• Strong communication and negotiation skills.

• Customer handling and relationship-building skills.

• Knowledge of construction/interior products and market trends.

• Basic computer knowledge (MS Office, CRM, billing software).

• Ability to work in a target-oriented environment. Preferred Candidate Profile:

• Experience in showroom or retail sales of premium building materials/interior products.

• Good network with architects, builders, contractors, and interior designers is an added advantage.

• Fluency in English, Hindi, and Telugu preferred. Salary: 4 to 5 LPA CTC. Work Location: Shamshabad / Hyderabad