ECA Trainer

• Deliver high quality training that follows company methodology, and matches to the skills required by the corporate clients
• Regularly coordinate with the Training Excellence Manager regarding all training activities and process steps
• Enable the Counselor and Sales Officer to be more independent sales people
• Manage the early assessment process and implement growth plan for students, so their skills can meet needs of the corporate clients
• Work with the Regional Placement Manager in mid and final assessments to gauge employability of students
• Counsel students regularly to ensure fewer dropouts and greater acceptance of placement opportunities
• Engage with students and their parents and provide feedback on student s progress and learning
• Work with Training Excellence manager to incorporate student feedback into future processes and content
• Provide regular feedback to the Training Excellence Manager on training content and the need for local customization

Approach to Work

• Successfully articulate and promote the differentiators and brand value of graduates.
• Developing an in-depth understanding of the job market, centre operational challenges student expectations in the Region
• Supporting the Centre teams in the Training process
• Maintaining a 100% Adherence to SOPs
• Building good and strong relationships with clients
• Build transparency with students throughout the training placements process

Skills/Experience

Education Qualifications

• Graduates/Post Graduates/MBAs

Prior Work Experience

• 2 years of experience in Training/Teaching
• 1 year of work experience in the respective domain

Behavioral Competencies

• Patient and Passionate
• Quality Oriented
• Flexible and Agile
• Emotional Intelligence
• Client Oriented

Functional Competencies

• Strong training and teaching skills
• Strong service and sales skills
• Excellent communication in English and local language