eClinicalWorks Analyst (SME) – Onsite | New Hampshire

Job Type: Contract (3–6 Months + Extensions)

Location: 100% Onsite – New Hampshire

Overview

We are seeking a highly experienced eClinicalWorks (eCW) Subject Matter Expert to support a clinical environment in a hands-on, onsite capacity. This role will serve as a key liaison between clinical teams and IT, ensuring optimal performance, configuration, and utilization of eClinicalWorks across the organization.

This is a high-impact role requiring strong workflow knowledge, end-user support experience, and the ability to operate independently within a fast-paced healthcare setting.

Key Responsibilities

• Serve as the primary point of contact for all eClinicalWorks-related support, configuration, and optimization
• Act as a liaison between clinical staff, leadership, and IT teams
• Provide day-to-day application support, troubleshooting, and issue resolution
• Lead or support implementation, upgrades, and system enhancements
• Conduct workflow analysis and recommend improvements for clinical operations
• Develop and maintain training materials and system documentation
• Deliver end-user training and ongoing support to providers and staff
• Monitor system performance and proactively identify improvement opportunities
• Manage and prioritize support requests, escalating when necessary
• Participate in project planning, timelines, and execution efforts
• Communicate system updates, changes, and best practices to end users

Qualifications

• Strong experience with eClinicalWorks (eCW) – Subject Matter Expert level required
• Proven background supporting clinical applications in a healthcare setting
• Experience working directly with providers, nurses, and clinical staff
• Ability to perform workflow analysis and system optimization
• Experience with implementation, upgrades, or system enhancements
• Strong communication skills with both technical and non-technical stakeholders
• Ability to work independently onsite in a fast-paced environment

Ideal Candidate

• Hands-on, solutions-oriented, and highly responsive
• Comfortable acting as the go-to expert for eCW
• Strong understanding of clinical workflows and end-user needs
• Able to balance support, training, and project work simultaneously

Why This Opportunity

• High-visibility role with direct impact on clinical operations
• Opportunity to lead and influence system improvements
• Stable contract with strong extension potential

Next Steps

If you have strong eClinicalWorks expertise and are open to an onsite role in New Hampshire, we’d welcome the opportunity to connect.

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