Ecommerce Account Executive - Amazon

E-commerce Account Executive / Amazon (Client Lead + Business Development)

RocketAMS is looking for an E-commerce Account Executive to own delivery and relationships across a portfolio of consumer brands on Amazon, and to help grow the agency by supporting new business.

This role is ideal for someone who has grown up in an agency environment, has been hands on across campaigns or projects, and is now ready to step into people leadership and client ownership, while also enjoying the sales side of the business.

You do not need deep Amazon experience, we will teach you that. What matters is that you know how agencies actually run, how clients think, and how to keep work moving at pace.

The role

This is two connected jobs in one.

First, you are the day-to-day owner of a group of client accounts. That means leading client relationships, setting direction and priorities, coaching the specialists who execute the work, and making sure things ship on time and to a high standard. You are not doing the bulk of the execution yourself, but you understand it well enough to guide, review, and unblock others.

Second, you help us grow. You will support business development by finding and qualifying new opportunities, running early conversations with prospective brands, and helping convert them into clients alongside our leadership team. Think of it as brand management first, with a real hand in the pipeline that keeps RocketAMS growing.

This role is best suited to someone earlier in their leadership journey rather than a senior consultant or agency director.

What you'll be responsible for

Client leadership:

• Own client relationships end-to-end: calls, follow-ups, priorities, and trust.
• Translate client goals into clear direction for our in-house team.
• Manage and coach specialists across advertising, content, and operations.
• Keep projects moving using tools like ClickUp, Google Sheets, and Slack.
• Review work before it goes to clients. Quality and clarity sit with you.
• Turn performance data into clear next actions, not just reports.
• Spot risks early and solve problems calmly.

Business development:

• Build target lists of brands that fit RocketAMS and run outbound outreach via email and LinkedIn.
• Qualify inbound and outbound leads, and hold early discovery calls to understand brand fit for Amazon.
• Support pitches and proposals, and help move qualified opportunities toward close alongside leadership.
• Keep the pipeline current and organised so nothing goes cold.
• Contribute to improving how RocketAMS operates and grows as we scale.

This role is a great fit if you:

• Come from a small to mid-sized agency where you had to do the work yourself.
• Have managed clients directly and enjoy being accountable for outcomes.
• Are comfortable starting conversations with new prospects and following up until you get an answer.
• Are ready to move from "doing" to leading and coaching others.
• Are organised, calm, and good at keeping momentum.
• Like building trust with clients and teams over time.
• Want real ownership rather than a narrow specialist lane.

Experience we're looking for

Required:

• 2+ years managing client relationships in an agency or professional services setting.
• Some exposure to sales, business development, or outbound outreach, formal or informal.
• Hands-on experience using tools like Google Sheets, project management platforms, and Slack.
• Experience coordinating or mentoring others.

Nice to have (not required):

• Background in performance marketing, content, social, media, or agency ops.
• Experience working with e-commerce or retail clients.
• Experience with a CRM or structured sales pipeline.
• Exposure to fast-growing or high-pressure agency environments.

We care more about how you operate than which channel you came from.

What this role is not

• Not a pure strategy or consulting role.
• Not a creative execution role.
• Not a senior "advisor" position with no delivery ownership.
• Not a pure SDR or telesales seat. The client portfolio comes first.

You are close to the work, the people, and the client.

Why join RocketAMS

• Real ownership: you run your client portfolio end-to-end and help shape the pipeline.
• Clear progression: this role grows into senior leadership as the agency scales.
• High trust environment: autonomy with accountability.
• Fast-moving agency: no layers, no fluff.
• Remote-first across Australia, with optional coworking in Melbourne and Sydney.
• Modern tools: ClickUp, Slack, Google Workspace.

The honest part

The pace is fast, we are growing quickly, and clients expect results. This role suits people who stay calm, prioritise well, and like being relied on, and who get a kick out of winning new business too. If you enjoy responsibility and momentum, you will thrive here.