Ecommerce & Data Admin Support

Why Join enablesGROUP?

Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small.

Fast forward to 2026, we’ve grown our global footprint to serve 100+ clients and expanded into 4 key industries. At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success. Check us out at www.enablesgroup.com.

At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success.

We have market leading engagement scores and invest heavily in your Learning and Development, with a specific focus on enhancing your ability to leverage AI in your daily tasks.

Our Perks & Benefits include:

• Comprehensive health and life insurance starting Day 1, covering 2 eligible dependents.
• 19 leave credits for vacation, emergencies, sick days
• Endless opportunities for career advancement with annual performance reviews and salary increases.
• Company-provided laptop to set you up for success.
• Convenient office location in Pasig, at the heart of Manila, accessible to all.
• Loyalty rewards: Employees celebrating 5 years could receive a profit-sharing scheme.
• In-house learning & development programs with access to the latest in AI and technology.

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Job Title: Customer & Ecommerce Admin Support
Location: Ortigas, Pasig, PH
Work Schedule: Monday to Friday, 6:00 AM to 3:00 PM PH Time (Onsite)

JOB DETAILS
This is primarily a back-office, admin-focused role supporting eCommerce operations across multiple brands. It is not a customer-facing role, the focus is on data mining, CRM upkeep, order processing, SEO content, and day-to-day administrative tasks that keep the businesses running smoothly. You’ll work across key platforms such as Shopify and Hubspot, Excel and Claude AI with a strong interest in reporting and data to help drive business insights. You will have experience in collecting quality leads. You will take initiative, go above and beyond and deliver on KPI’s.

Key Responsibilities:

• Data mine key industries, target demographics, and prospect lists across multiple brands.
• Make minor website changes (content updates, product uploads, small edits) in Shopify.
• Write and publish SEO blog content on a daily basis to support organic growth across the brands.
• Maintain accurate records, customer databases, and order tracking.
• Maintain and update customer and contact records in Hubspot across all brands.
• Review and process incoming bulk/corporate order lists — check details for accuracy and enter them into the relevant systems.
• Handle a range of recurring administrative tasks (data entry, file/record organisation, ad hoc reporting) across all businesses.
• Provide occasional back-up support for customer inquiries via email, a minor part of the role, not the main focus.
• Collaborate with the marketing and operations teams to support ongoing initiatives.

Key Requirements:

• Previous experience in eCommerce, data mining, and CRM management (ideally across multiple brands).
• Strong working knowledge of Shopify, Hubspot and Claude AI.
• Solid understanding of SEO principles, with experience writing blog/content copy on a regular (daily) cadence.
• Passion for data, reporting, and improving business processes.
• Excellent written and verbal English communication skills.
• Comfortable in a heavily admin-focused, low customer-contact role, and able to manage separate workflows across multiple distinct brands.
• Highly organized, with strong attention to detail and time management.
• Tech-savvy and comfortable learning new tools quickly.
• Able to work during Australian business hours.